Service Development Support Officer Corsham, England
Job description
Job Description:
Service Development Support Officer
What We Do? https://www.airbus.com/en/products-services/defence/milsatcom/skynet-5
Location: This role ideally would be based in our site in Hawthorn/Corsham but can also be based at other Airbus Defence and Space offices within the UK (Newport / Portsmouth / Stevenage), although regular travel to the Hawthorn site would be required.
Security Clearance: Must have been a UK resident for a minimum of 5 years to gain the correct level of UK SC Security Clearance to undertake the role
WHAT'S IN IT FOR YOU?
Financial Reward: Competitive salary, annual profit share, contributory pension, share options, car leasing scheme, free onsite parking, season ticket loan, tax-free technology scheme, discounted shopping and much more
Work / Life Balance: 37 hour week, flexible working around core hours and Friday afternoons off, hybrid working, up to 2 additional days per month as TOIL, option to buy/sell holiday
Personal Development: Personalised development plan, Airbus Leadership University and unlimited access to 10,000+ E-learning courses, internal mobility including international opportunities
Health & Wellbeing: Wellbeing benefits (including 24/7 online GP and mental health support), Employee Assistance Programme, discounted family health / dental insurance / eye tests, cycle-to-work scheme, on-site canteen and coffee shop.
Family and Caregiving: Enhanced pay for maternity, paternity, adoption and shared parental leave and caregiving
Secure Communications is part of Airbus Defence and Space Europe’s leading defence company.
We are a world leader in military satellite communication services, providing solutions that benefit from the company’s 40+ years of experience delivering and maintaining communication services for military and defence users.
Reporting directly to the Head of Service Growth, the Service Development Support Officer (SDSO) will assist Service Development Managers (SDM) in maximising order intake through incremental business from existing contracts. You will achieve this by managing the administration and coordination of proposals/bids for new service instantiations within the Skynet Service Continuity Contract (SSCC). In doing this, you will help reduce the workload on SDMs, thus creating additional capacity to process Change requests.
How you will contribute to the team
Provide administrative support to operational, business and financial processes, including Workflow and Document Management System support.
Produce operational data in support of contract Key Performance Indicators for management reviews, reports and audits.
Prepare and coordinate operational task documentation to support change tasks.
About you :
A naturally organised individual who has a good level of basic IT knowledge as, although this isn’t a technical role, you will be working in a technical environment on a day to day basis
An effective office administrator with a good working knowledge of customer and staff relations
Computer literate with a good working knowledge of Microsoft Office Suite and document management.
A methodical approach, with strong attention to detail, with an ability to work accurately and at pace
Good communication skills, able to converse at all levels and promote good relationships with internal customers and external organisations whilst encouraging a positive security culture
HOW WE CAN SUPPORT YOU
Many of our staff work flexibly in many different ways, including part-time. Please talk to us at the interview about the flexibility you need and we’ll always do our best to accommodate your request.
Please let us know if you need us to make any reasonable adjustments for the selection process – you can share this with your Talent Acquisition Partner if you are invited to interview. Examples may include (but not exclusive to) accessible facilities; auxiliary aids; room layout, etc. Any information disclosed will be treated in the strictest confidence.
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This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
Company:
AIRBUS Defence and Space LimitedContract Type:
Permanent Contract / CDI / Unbefristet / Contrato indefinidoExperience Level:
Professional / Expérimenté(e) / Professionell / ProfesionalJob Family:
Customer Account and Service Management <JF-CS-CA>By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [email protected] .
At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
