Service Assistant Swanage, England
Job description
This service assistant role will involve working within our Outdoor Facilities team at Studland Bay, to help deliver exemplary site presentation, maintenance, and an all-round excellent visitor experience.
The working week for this role will be Thursday to Monday.
A full driving licence is required to be able to drive estate vehicles.
By bus, bike or car, to help you commute to our stunning location, we offer expenses for the ferry to and from work.
What it's like to work here:The Studland Peninsula is one of the most biodiverse areas in the UK and is home to some of its rarest species, including all 6 British reptiles. The site’s wildlife rich habitats and stunning sandy beaches draw in over 1.5 million visitors each year, by land and by sea.
To become part of our friendly team, you will need a love of the outdoors and an interest in active pursuits.
For more information about our property please visit www.nationaltrust.org.uk/studland-bay
What you'll be doing:Working in a unique location like Studland Bay requires commitment and an energetic approach to tackling a wide variety of situations and responsibilities. In this role, you’ll be;
- Working within the Outdoor Facilities team to help maintain site presentation and appearance – assisting with the day-to-day servicing for the beaches and car parks
- Working alongside a big staff team and volunteers in delivering outstanding customer service across the property
- Carrying out regular ATV patrols while assisting with issues of public safety, such as first aid (training provided)
- Helping to enforce our rules, for example dogs on leads, or ban on BBQs in order to protect our fragile ecosystems
- As a representative across Studland you’ll help visitors providing information and orientation
- Support across the property/portfolio when required
- Who we're looking forA can-do attitude
- Genuine enthusiasm for working with people
- Excellent customer service skills
- A willingness to learn new skills
- Ability to work well in a team or on your own
- Good understanding of the National Trust and what we do
The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Tax free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most locations
- Independent financial advice
Requirements :Compliance.Eligibility to Work in the UK
Fixed Term f/t (37.5 hrs pw to 02/10/23)
