Service Advisor Royal Tunbridge Wells
Job description
Arden Tunbridge Wells is looking for a Service Advisor. Your role It's important to understand that the service advisor position is not a 'sales' role. You'll be the link between our customers and the workshop. From welcoming customers, you'll ensure their smooth journey, from agreeing to a service or understanding repair requirements to booking in work and presenting the completed job. Along the way, you'll organise test drives for our technicians, liaise with our parts team, suggest additional products and services to the customer, and make sure all invoicing is shipshape. It's all about giving BMW customers peace of mind. Your profile We're looking for someone with proven service advisor experience and a passion for automotive, you'll be someone who can quickly get to grips with processes, BMW products and services. If you have the tenacity and commitment to realise your potential, we'll give you the training to go as far as you can. Rewards Your hard work will be rewarded with a pension scheme, life assurance, staff discounts, a subsidised manufacturer car purchase scheme available to both you and your family, access to use of BMW products, access to bespoke training courses at the BMW Training Academy and BMW accreditation and certification. BMW
