service administrator Birmingham, England
Job description
Job summary
We are looking to recruit an enthusiastic, organised, methodical office administrator to work within our Tissue Services Department and alongside the clinical teams at Queen Elizabeth Hospital Birmingham.
Tissue Services Department is responsible for managing and ensuring Human Tissue Authority (HTA) compliance for Human Application for QEHB, ensuring the Trust (QEHB) meets the licensing standards and quality requirements along with administration and technical support for ordering, receipt, disposal, storage and traceability for all human and human derived products for clinical transplantation at QEHB.
This is a key administrative and clerical role within a specialised service. We are looking for someone ideally with working knowledge and experience of dealing with enquires and requests for human products from clinical teams, liaising with external suppliers, ordering stock, traceability of human products, use of quality management systems, data collating and audit checks in order to meet the requirements of regulatory compliance.
You need to have a conscientious approach, be able to use your own initiative, work autonomously and have the ability to demonstrate admin experience as well as support the Team. You will need to possess good time management and prioritisation skills whilst ensuring that data is accurate and up to date. You will also need to possess excellent IT and communication skills, as well as displaying attention to detail.
Main duties, tasks & skills required
This is a key administrative and clerical role within a specialised service. We are looking for someone ideally with working knowledge and experience of dealing with enquires and requests for human products from clinical teams, liaising with external suppliers, ordering stock, traceability of human products, use of quality management systems, data collating and audit checks in order to meet the requirements of regulatory compliance.
This post is office based, hours are 09:00 - 17:00, Monday - Friday.
About us
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.
Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.
UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.
Job description
*Please Note*: For a detailed job description for this vacancy, please see attached Job Description*
Person specification
Qualifications
Essential
Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4
Business Administration NVQ level 3 or equivalent experience in an administrative environment
Experience
Essential
Experience of dealing with the Public/Customer service experience
Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
Experience of using IT systems
Regulations governing human tissue
Quality Management Systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
