Job description
The main elements of this role includes:
- processing new orders by phone and email
- dealing with current customer enquiries in a timely and efficient manner
- Taking card payments
- Following up on sales leads/new customer enquiries
- Maintaining accurate records
- dealing with all customer service issues as required
- chasing late deliveries and dealing with any order discrepancies
- Liaising with accounts department to rectify outstanding account queries
- raising paperwork on returned items
- General admin support as required
The salary is up to £21,000 and the hours required are Mon-Fri 9-5 (Office based)