Job description
Calling all pioneers and mavericks: find your tribe at B&L. Join us on our journey to become world leaders in lobsters and pioneers in burgers. If you have unbounded creativity, shared enthusiasm and pure expertise then reach out; we're confident that by working together, a truly extraordinary union can be born.
Duties
- Ensure compliance with the opening hours of the restaurant
- Wipe down the benches
- Align the tables
- Polish and set up all the tables with napkins and cutlery
- Clean, refill and place salt and pepper on tables
- Ensure all the stations are supplied
- Ensure all condiments are stocked up and placed on tables and stations
- Refill the stations with glass cloths, sanitizer, napkins and wet wipes
- Refill dessert fridges and dessert toppings
- Ensure all the tills are restocked with till rolls and PDQ rolls
- Ensure the toilets roll dispensers are restocked
- Refill soap and hand cream
- Ensure bins are clean and empty
- Ensure staff room is clean
- Ensure orders are repeated to the costumers before processing them (food and drinks)
- Ensure orders are correctly communicated to the kitchen via squirrel
- Ensure customers are aware of delays and waiting times
- Ensure important information is shared with the other members of the staff
- Set up costumers tables with correct cutlery according to their food order
- Ensure food is served quickly and to the highest standard
- Collect payments
- Ensure customers had a pleasurable meal/experience
- Restock stations with napkins, wet wipes and sauces
- Wipe down all chairs and benches
- Sweep floor thoroughly
- Place sauces in fridges
- Clean the station
- Ensure dirty laundry is placed in correct bags
- Empty all the bins including toilet bins
- Clean staff area
- Polish remaining cutlery
- Place all chairs on tables
What’s in it for you?
Competitive hourly rate from £14.80 - £15.10 (inclusive of non-contractual tronc)- 50% team discount – hope you like lobsters.
- Working a bank holiday? – We’ve got you—double pay!
Birthday off? – For sure. An extra day of annual leave alongside 5.6 weeks holiday.- Pension scheme – the older you will thank you.
- Need flexibility? Let’s make it happen.
- Your restaurant, your success. Quarterly bonuses for management teams.
- Want to run your very own Burger & Lobster?– we grow our own. 67% of our GMs are homegrown, and 100% of our Head Chefs.
- Need help? We partner with Hospitality Action to support you when you need it.
- Hungry? – free meals when you’re working Double Shifts.
Food innovation and team member education are what makes us tick. And our utter obsession with all things burgers and lobsters makes it easy. With a heart for provenance and the drive to continually source only the highest quality ingredients around, whether that’s our food or team members, our recipe is simple: source the best, treat it with respect and have a great time along the way.
You’ll need to be:
- Give an award-winning welcome to each of our guests
- Able to deliver exceptional service
- See hospitality as a career, not just a job
- Can play well with others, after all, we’re all one big team
- Able to cope well in a fast-paced restaurant environment- you’ll have done this before
Only successful candidates will be contacted for interview/voluntary trial shift.
All applicants will be required to prove that they are legally allowed to work in the United Kingdom.