Job description
RAMONA & THE FIREHOUSE are looking to bolster our superstar team.
A Server is responsible for taking care of our guests and delivering the full RAMONA & The Firehouse experience, guiding our guests on a journey through our food and drinks offering. The ideal candidate will have experience in a similar role, buckets of personality and deliver outstanding customer service. You will be assuming the role of tour guide, communicator, and decision-maker. Sounds like your jam? – Get in touch!
We’re beyond passionate about our people and we truly believe creating a genuinely fantastic, fun and fulfilling place to work is where it’s at.
We are on a crusade to become Manchester’s best employer by employing the best people and creating the best possible work environment for our teams to thrive in, think you can lend a hand?
We've been in the hospitality game a long time, but this is a new business for us with lots of exciting projects coming up. We need people who share our passion, ambition, drive and commitment to change the world of hospitality forever.
We’re looking for people with genuine passion for the industry, real determination and bags of personality. Our passion for our craft shows in everything we do!
We certainly aren't your average hospitality squad, and we’re definitely on the more alternative end of the spectrum. We are proud of being a diverse & inclusive group of people, a truly eclectic bunch…
Our Benefits:
- Industry leading Leadership Management Training scheme
- Daily Nutritious Staff Meals, Off Menu, Prepared by Our Chefs
- Service Charge/Tips 100% Split Between Our Teams
- 50% off Food and Drink Across all our 3 sites
- 15% Friends and Family Discount
- After Work Team Drinks
- Leadership Team That Genuinely Care
- Frequent Incentives and International Trips/Great Prizes Up for Grabs. Some of our trips have included Barcelona/New York & Mexico so far this year.
- EPIC Christmas and Summer Parties, a real night to remember!
- Regular Wellbeing Initiatives
- Discounted Gym Membership and Classes
- Fully Paid Training & Regular Training Sessions
- Plenty of Development Opportunities and Internal Promotion- 100% of our current management have been internally promoted.
Studies have shown that under-represented groups in our industry tend only to apply if they feel they meet all of the requirements, here at Swan Street Firehouse LTD the desire to learn, willingness to solve problems, passion for your craft and outgoing personality is more important to us than experience on paper. We encourage everyone to apply, even if you don't feel you tick all the boxes - thinking outside of such boxes and embracing the diversity of mindsets and backgrounds is what we believe makes our teams thrive.
Job Type: Full-time
Salary: From £10.42 per hour
Benefits:
- Casual dress
- Discounted or free food
- Employee discount
- Health & wellbeing programme
Schedule:
- Day shift
- Night shift
- Weekend availability
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Manchester: reliably commute or plan to relocate before starting work (required)
Experience:
- Hospitality: 1 year (preferred)
- customer Service: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person