Senior Research Executive – Kings Cross, London London, England

Universal Music Group

Full Time London, England 26000 - 30333 GBP ANNUAL Today

Job description

Music is Universal

It’s the passionate and dedicated team at Universal Music who help make us the world’s leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.

Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.

We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email [email protected].

The A Side: A Day in The Life

Using the most powerful & effective data sets, and research capabilities in the music industry, UMG’s Global Insight team informs decision-making at the highest level. Alongside our commercial / partner data, we collect & manage extensive consumer data (quantitative & qualitative) from around the world, delivering unique detail into evolving attitudes and behaviours of today’s music consumers globally.

We are looking for a proactive, enthusiastic, and confident Senior Research Executive to join an already successful team of dedicated and passionate analysts & researchers at Global Insight.

Reporting directly to a Director of Consumer Insight, the role is based in London and will primarily support the wider Consumer Insight team across a range projects, from ad-hoc to large multi-market studies, delivering to a diverse range of stakeholders - from commercial and digital strategy to ecommerce and artist marketing.

Recent projects include:

How do we activate and maximise growth in developing markets?
What are the key social media trends that impact how we market our artists to their fans?
What does the size the opportunity for music products look like globally, and what are the key consumer segments we need to target?

Becoming part of an ‘in-house consultancy’ means ability to build relationships with stakeholders is important to success, as well as the ability to help develop good looking and exciting story-led deliverables

The B Side: Skills & Experience

Be Analytical

Focus on conducting fieldwork and analysing results, but the key to success, with support from senior team members, will be helping to build them into compelling, strategically focused narratives/insights that the business can action.

Be Collaborative

Liaise with the internal insight team and external suppliers to ensure projects run smoothly on time. Communicating within the project team and having a positive impact on the project outcome.
Support the team to develop and manage stakeholder relationships across the global business.

Be Innovative

You’ll be involved in the design & set-up and delivery of projects, from drafting questionnaires to checking quantitative survey scripts & data, to managing smaller initiatives independently and supporting on the more complex studies

Person Specification

Necessary

Proven track record in market research / insight (preferably within a research agency environment but not essential)
Experience running or supporting quantitative research (survey design & setup, script checking, cross tab analysis, data analysis etc.)
Experience running or supporting qualitative research (online communities, focus group/interviews, discussion guide writing, moderation, etc.) is a big plus, but not essential
Comfortable combining findings / data (from multiple methods / sources) into cohesive and compelling narratives – storytelling is key
Good client management skills - able to meet, inform and respond to stakeholders
Good organisation, communication, and presentation skills
Analytically minded, and data literate
Enthusiastic, creative, with a willingness to learn
Comfortable working autonomously, and collaboratively with other team members

Desirable

Commercial awareness - able to use broader industry knowledge to help develop strategic recommendations which the business can action is a big plus
Keen interest in the music industry (not just music) and able demonstrate passion for the category.
Avid user of social media platforms, with knowledge of social media trends, and how they may influence music marketing strategy
Proficiency in Excel, PowerPoint, with Keynote

Bonus Tracks: Your Benefits

Group Personal Pension Scheme (between 3% and 9%)
Private Medical Insurance
25 paid days of annual leave
Interest Free Season Ticket Loan
Holiday Purchase scheme
Dental and Travel Insurance options
Cycle to Work Scheme
Salary Sacrifice Cars
Subsidised Gym Membership
Employee Discounts (Reward Gateway)

Just So You Know…

The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.

Job Category:

Business Strategy & Operations

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