Senior Reimbursement Specialist

Senior Reimbursement Specialist Menlo Park, CA

Tekstad Inc
Full Time Menlo Park, CA 30 - 35 USD HOURLY Today
Job description

Hello Connections,
Seeking for a Senior Reimbursement Coordinator in Menlo Park,California Duration: long term contract
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Primary Duties & Responsibilities

  • Act as a bridge between Avellino and their clients; they ensure client satisfaction by duly fulfilling requests.
  • Interact with clients and build relationships with them while ensuring their needs are being met
  • Oversee a team of third-party reimbursement coordinators and ensure they are providing an exceptional client experience (invoicing and follow up)
  • Mastermind creative ways to deliver an exceptional client experience
  • Resolve complex client billing problems or disputes in a professional manner
  • Coach and support revenue cycle team members to help them meet departmental goals
  • Keep records and documentation of client interactions for training purposes
  • They take responsibility of arising client issues and proffer recommendations useful in addressing such problems.
  • They coordinate and organize billing and collection projects as well as implement strategies necessary for attaining project goals.
  • They also monitor and ensure the customer relationship management database is up-to-date.

Professional Experience & Qualifications

  • Bachelor’s Degree in Business, Healthcare Administration, or related field as outline in the essential duties; or High School Diploma/General Education Degree and 4 years of relevant experience as outlined in the essential duties in lieu of Bachelor’s Degree
  • 5+ years of billing experience in public or private third-party reimbursement arena, practice management, or diagnostic/pharmaceutical industry .
  • Strong understanding of the Health Insurance Portability and Accountability Act of 1996 (HIPPA) and importance of patient data privacy
  • Strong understanding of medical billing, explanation of benefits (EOB), payor policies, contracting changes and, coverage updates.
  • Demonstrated strong oral and written customer service skills and ability to think on your own feet
  • Proficient in Microsoft Office programs to include Word, Excel, Outlook, and Teams
  • Preferred: experience with laboratory work.

Job Type: Full-time

Pay: $30.00 - $35.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off

Schedule:

  • 8 hour shift

Ability to commute/relocate:

  • Menlo Park, CA 94025: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

  • HIPPA: 3 years (Preferred)
  • Microsoft Excel: 3 years (Preferred)
  • Reimbursement: 4 years (Preferred)
  • medical billing: 4 years (Preferred)

Work Location: In person

Senior Reimbursement Specialist
Tekstad Inc

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