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We are recruiting a Senior Project Coordinator to join our Business Change team where we lead and deliver major global strategic programmes and local UK & European portfolios for our business partners across Mercer

Whilst project or change management experience would be of benefit, we are keen to receive applications from candidates with appropriate transferable skills from other disciplines who are keen to develop within our business change team to deliver benefits for our customers and support their change journeys

Each assignment will be different however you should expect to co-ordinate activities and work with stakeholders across Lines of Business or regions on Time, Cost, Quality and Scope to an agreed tolerance, ensuring appropriate reporting and communication to the Steering committee, Sponsor and stakeholders

You will also have the opportunity to deputise for Project Manager(s) on more complex projects or programmes.

What can you expect?

As a Senior Project Coordinator you will:

• Demonstrate a pro-active approach with appropriate ownership and accountability for outcomes
• Establish and support project governance structure and maintain associated documentation (prepare, control versions and publish project documents and reporting)
• Schedule project meetings and other logistics, administer project communication channels (SharePoint/ project Teams site, action / deliverable deadline reminders and distribution)
• Manage project plans and reporting throughout the project lifecycle ensuring all accurately reflect the status of the project and individual workstreams
• Ensure project sign-off and project reviews are undertaken
• Support management of timings, financial aspects, quality and scope of the project and risk, ensuring all project costs are identified and controlled

What you will be rewarded with?

We offer competitive salaries and comprehensive benefits including:

• 25 Days Annual Leave, with the option to buy or sell up to 5 days per year
• Excellent defined contribution pension scheme with up to 12% employer contribution (based on a 4% employee contribution)
• Private Medical Insurance
• Membership of a Business Change Community of Practice to support and share best practice
• Training and development opportunities in a supportive environment

We will count on you to:

• Develop capabilities in change and project management, continually improving the processes used and completion of robust business cases
• Manage project actions, risks and issues and ensure Lessons Learned on projects are shared and utilised to improve processes and procedures
• Work with Project / Programme Managers and stakeholders to identify and track benefits
• Provide support and guidance to other team members and Mercer Lines of Business and communicate effectively with all
• Escalate issues or blockers to Project and Programme Managers and Sponsor
• Operate as a pro-active and effective member of the UK & Europe Business Change team, supporting workstreams and projects through design, delivery and execution
• Work with the UK & Europe Operations team and Project / Programme Managers to support and deliver the relevant business initiatives
• Contribute on areas of operational improvement, using multiple methodologies supporting in the execution of best practice

What you need to have:

• A drive to make a difference to your project / programme and the wider business with a growth mindset, actively seeking opportunities to make improvements
• Proven experience working in a collaborative team environment, showing proactivity, ownership and accountability
• Strong written and verbal communication skills
• Proven ability to plan and organise workloads and manage multiple deadlines, ensuring accuracy and quality of work is maintained at all times
• Proven ability to deal confidently with colleagues at different levels, presenting self professionally at all times, developing good professional relationships and building trust
• Advanced working knowledge of MS office applications including Word, Excel, PowerPoint and Outlook

What makes you stand out?

• Your passion for developing your skills to benefit your stakeholders
• Project or Change Management training / certification

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s more than 25,000 employees are based in 44 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with 76,000 colleagues and annual revenue of $17 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit https://www.mercer.com/. Follow Mercer on Twitter @Mercer.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, religion, sexual orientation, gender identity or any other characteristic protected by applicable law.

We are an equal opportunities employer. We are committed to providing reasonable support to any candidate with a disability/health condition to allow them to fully participate in the recruitment process. We welcome candidates to contact us at [email protected] to discuss any specific needs.