Senior National Account Manager, Grocery London, England
Job description
In the region Europe, Middle East, Africa (EMEA) Kao focuses on premium beauty brands across three distinct sectors: Kao Salon Division, Premium Mass and our London based boutique brand Molton Brown.
The role:
In this role as a Senior NAM for our prestigious Consumer Care division, you will be responsible for the Commercial Management of the Tesco account, delivering against key KPIs for the Tesco customer P&L.
What you will do:
- Deliver/exceed annual budgeted Net Sales, Trade Spend and Marginal Income of Kao’s brands within the Tesco account.
- Lead the development and delivery of Joint Business Plans to ensure delivery of the mutual KPIs. Responsible for Total Kao P&L across total Tesco business and manage Kao investment to ensure return is maximised. Track and course correct plans within monthly reviews with customer buying counterparts.
- Create the Kao / Tesco commercial & shopper strategy which is aligned to Kao business strategy and Grocery channel objectives. Communicate this internally within the business and drive alignment to ensure execution initiatives are developed against this. Part of this will involve proactively generating a Tesco differentation plan which unlocks strategic alignment with Tesco and delivers profitable growth.
- Collaborate with our internal marketing, category and trade marketing teams to formulate shopper activation plans that will drive online and in-store fundamentals and presence of the Kao brands.
- Lead the development/maintenance of a professional and proactive commercial relationship with the customer that enables Kao to have a disproportionate influence with the customer and thus maximise business growth and opportunities. Strong leadership & flexibility is required to operate at all levels within customer (from assistant buyer to trading director)
- Demonstrate leadership within the NAM team on the account management fundamentals including monthly & annual forecasting, financial management, promotional analysis and optimization, working with category colleagues to understand Tesco shopper insights and build a plan to action these. Monitor competitor activity and assess impact. Manage and highlight risks and raise to business with options to mitigate.
- Contribution to Kao UK – contribute positively to the total UK mass team via multi-functional project based work. Actively demonstrate strong leadership against the Kao leadership values.
- BSc/BA Hons degree or equivalent – 2:1 or better.
- 5 years experience in an account management / category /retail role in FMCG environment, with P&L accountability for a major retail customer.
- Experience working with multi-functional teams both internally and externally as well as developing and managing customer strategy across multiple channels and levels of the organisation (including interaction with Senior Buying Managers).
- Demonstrated capability to proactively drive the customer agenda as well as differentiated executions.
- Experience of seeking out new business opportunities and driving them through to execution.
- Health & Beauty experience required but not essential.
- Strong Commercial Awareness and Negotiation Skills.
- Demonstrated capability in forecasting and financial analysis.
- Leadership – Driving your agenda with the customer and within the business.
- Strong collaboration and teamwork are essential, Strong Communication skills.
- Relationship builder with impact and the ability to impact and influence across functions.
- Proven success in managing a number of projects to tight deadlines and managing multiple priorities.
- Enthusiastic with both their work and within the workplace.
How we work: Having been selected among the World´s Most Ethical Companies for 16 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.
What we offer: A friendly and flexible work environment with competitive salaries, benefits package, ongoing development and the opportunity to enhance your skills and deliver tangible results. At Kao your voice will be heard. Your opinion really counts. We believe that change comes from taking opportunities into your own hands, so we value and reward entrepreneurial thinking and innovation.
Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.
Want to learn more: If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit https://www.kao.com/emea/en/
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