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We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

Coventry City Council’s Library and Information Service is a public facing service operating for the benefit of local communities and the wider city.

Providing services from the central library and 16 local libraries (3 of which are community led) Coventry libraries provide a unique 'cradle-to-grave' service bringing individuals and communities together.

Public libraries acquire, organise and provide access to a range of information and reading resources to meet the diverse needs of a community. We actively support independent learning and encourage reader development, also providing information on areas such as:

• Local and national government services,
• Learning opportunities,
• Leisure activities, and
• Local community news and events

We also play an important role in providing access to computers and the internet for those who are digitally excluded.
The Library Service works in partnership with local, regional and national organisations to provide a full and wide-ranging service offer. Partners include:

• Arts Council England
• BBC
• Department for Culture, Media and Sport
• Libraries Connected
• Public Health England, and
• Reading Agency

Libraries are uniquely placed to change lives for the better. They are busy and vibrant open spaces, not only providing access to books but also helping people to help themselves and improve their opportunities. By providing practical support and guidance, libraries play a critical role in enabling and empowering people to realise their potential, especially those from disadvantaged backgrounds.

The role involves day-to-day responsibility along with other Supervisors for the Library Building and Managing Library Staff (under the direction and supervision of the Library Manager)

• First point of contact for library visitors
• Helping people to use IT
• Answering questions on a wide variety of subjects
• Leading events and activities for example rhyme times
• Moving books around the library
• Creating and Promoting book displays
• Dealing with complaints and incidents in the library
• Managing staff
• Health and Safety

We are looking for someone with excellent customer service and communication skills. They will need to be able to manage staff, train and motivate teams and be able to ensure the library provides a well maintained and welcoming space. The successful candidate will also be able to utilise IT, promote the service and take part in events and activities.

Stoke Library Senior Library and Information Assistant Post timetable

Monday 8.30-7pm

Tuesday 8.30-4.30pm

Thursday 1-7pm

Friday 8.30-4.30pm

Saturday 8.30-4pm

(37 hours per week)

There may also be further opportunities for Senior Library and Information Assistants in other libraries in Coventry. Shift patterns will vary depending on location.

For full details on the application process please read the attached document labelled 'Coventry City Council Application Process'.

Please note - only the Personal Statement in the Your Suitability for the Post section will be marked for shortlisting purposes. Candidates are asked to write a personal statement explaining your suitability for the post taking into account the requirements on the person specification.

Interview date(s): Thursday 4th May 2023

If you have any queries, please contact Tracey Harte on 07903 936911 or Rachel Speake on 024 7697 2679 or Carol Robinson on 024 7697 2674

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 4800 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies

It’s great to know that you are interested in working with us at Coventry City Council. As a prospective employee, it is important that everyone who works for us is committed to our One Coventry values and shares our commitment to becoming a more diverse and inclusive organisation.

Our Values are: