SENIOR IT SPECIALIST Aberdeen, Scotland
Job description
DeepOcean has an exciting opportunity for a Senior IT Specialist to join our team on a permanent staff basis, located in our Aberdeen office. As a part of the Global IT Team in DeepOcean, you will be a single point of contact for the Aberdeen office in solving technical problems. You will be responsible for computer hardware, software (location specific) and peripherals management and support.
It is a role for you if you are a curious, self-motivated IT professional who enjoys supporting colleagues with their technical issues.
You will have the opportunity to work in a fast paced, challenging but rewarding environment as we transform and grow our business into a world-leading ocean services provider, enabling the energy transition and sustainable use of ocean resources.
Duties and responsibilities
- A single point of contact for IT requests in the Aberdeen office.
- Troubleshooting.
- Management of Azure Active Directory, users and licenses.
- Device management with Microsoft Intune and Windows Autopilot.
- Management of on-prem IT infrastructure and cloud backup solutions.
- Coordination and support of first line and third-party support and SLAs.
- Second line support including suppliers.
- Management of IT assets, including purchasing.
- Providing training to fellow employees about network security and best usage practices.
- Review and update of IT policies and procedures.
- Focus on continuous improvement.
- BSc or MSc Degree within Information Technology area.
- Equivalent of extensive relevant experience may suffice.
- Experience on an IT Service Desk.
- Proficient in use of Microsoft Windows, Microsoft 365 and Office applications.
- Proficient in use of Microsoft Intune and Windows Auto pilot.
- Working experience with PowerShell.
- Working experience with VMWare.
- Ability to write technical support documentation.
- Excellent customer service skills.
- Ability to communicate effectively with customers, peers, and management.
- Service–minded and proactive.
- Self – motivated. Using own initiative.
- Ability to handle multiple projects and tasks simultaneously.
- Ability to work under pressure.
- Ability to multi-task and prioritise.
- Competitive terms.
- Fun and team-oriented work environment.
- Opportunities to develop in a safe environment.
- Exciting, challenging and rewarding work environment.
- International opportunities.
sustainability initiative. We support the 10 United Nations Global Compact Principles on
human rights, labour standards, environment and anti-corruption. We are proud to be an
equal opportunity employer and workplace. We value inclusion, equality and diversity and
encourage all qualified candidates to apply. We are committed to equal employment
opportunity regardless of race, colour, ancestry, religion, sex, sexual orientation, age, marital
status or gender identity.
