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Introduction
IBM Z is the the World's most powerful business platform. 68% of enterprise production workloads, 80% of structured enterprise data, and 55% of all enterprise transactions, including more than 50% of the back end transactions generated from mobile enterprise applications run on IBM Z. Successful sales and implementation of our z Software products benefit from services to focused on implementation and deployment.

The IBM Z software Deployment manager leads the team which provides IBM Z software services solutions and is responsible for the Z Software deployment services business worldwide.

Your Role and Responsibilities
Leads a network of Business Partners and a Z Software deployment team which provides competitive IBM Z migration services.

The role is responsible for developing, maintaining & managing a cross-country/cross-geo Business Partner (Vendor) services team & IBM consultants with direct responsibilities for coordinating, developing, deploying, and delivering Enterprise Migrations/Solutions based on the IBM Z software portfolio.
The services include technical solutions, resources, training, and other services the customer requires. The manager is also responsible for forecasting service delivery needs, load balancing, skills demand and adjusting to meet WW client service needs.

Candidate must have a thorough understanding of the customer's business, goals, strategies, and industry trends and directions. They will coordinate and contribute to efforts of large, multi-disciplinary teams, working to integrate products and services required to meet the customer's needs. The role is accountable for business results including meeting client satisfaction, supporting sales activities, productivity, financial, and other business measurements.

Overall as a manager, the manager will be expected to:

• Lead by example in all activities. Support change, encourage employees to innovate, evaluate suggestions, and remove obstacles to implementation.
• Assure employee equity, inclusion and encourage employee growth and opportunity.
• Advise and coach employees to help them develop their skills and capabilities to best meet their career desires and current or future business needs.
• Execute processes for the normal operation of employee programs. Analyze and interpret new situations. Resolve complex problems independently or through the management of others.

As a delivery manager for the expert labs team, the manager will be expected to:

• Support the delivery of IBM z Software solutions at a client by coaching project delivery professionals (IBM and vendor resources) and acting as a point of escalation for IBM clients.

As the manager focused on working with business partners, the manager will also be responsible to:

• Identify and evaluate new business partners by teaming with procurement & product experts.
• Engage with BPs during pre-sales and proposal building by teaming with zSW migration tech sales
• Forecasting skills availability for deployment by teaming with IBM deployment managers and business partner technical SMEs.
• Identify skills gaps in deployment that could be filled by BPs and team with deployment and education teams to build skills of BPs.
• Identify opportunities to use tooling to improve the efficiency of a migration by teaming with the tools team.
• Maintain a data base of Business Partners and their readiness to engage on migrations in country or cross border including any tax implications.
• Negotiate business terms with business partners as needed for specific deals.

Required Technical and Professional Expertise
Exposure to working in a matrixed environment

• Experience working for an IT company

Client facing experience

Preferred Technical and Professional Expertise

• Experience of working in consulting or services
• Familiarity with IBM Z SW products and offerings
• Fluent in German, Spanish, French, or Italian

IBM’s Cloud and Cognitive software business is committed to bringing the power of IBM’s Cloud and Watson/AI technologies to life for our clients and ecosystem partners around the world. IBM provides you with the most comprehensive and consistent approach to development, security and operations across hybrid environments—with complete software solutions for business and IT operations, development, data science, security, and management. Our experts and software capabilities help organizations develop applications once and deploy them anywhere, integrate security across the breadth of their IT estate, and automate operations with management visibility. With IBM, you also have access to new skills and methods, governance and management approaches, and a deep ecosystem of industry experts and partners.

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.