Senior Healthcare Support Worker Banbury
Job description
Job Summary: As a member of the team in this enhanced role support and work closely with registered practitioners to deliver a high standard of care to patients, families and their carers in a safe and supportive environment without the need for direct supervision. To work as part of the wider team in developing and maintaining services provided to patients and contribute to the safe, efficient and smooth running of the ward/clinical area or department. This will be undertaken whilst maintaining the dignity and privacy of all patients and respect their right to confidentiality. To complete and maintain on an ongoing basis a generic and specific portfolio of clinical competencies . To be motivated in order to review progress with Manager at regular intervals through the appraisal process. Understand own level of responsibility, scope of practice and accountability and at all times act within own capabilities. Band 3 Nursing Assistants - We have exciting news - Our new 16 bedded acute medical unit is expanding to allow capacity for High Dependency Patients with the addition of a Discharge Lounge facility for those patients leaving hospital. This would be a unique opportunity for staff to gain wider experience and enhance their knowledge and skills within all aspects of acute medicine. We are looking for enthusiastic and motivated staff with excellent communication skills and a focus for caring and compassion. Previous experience in an acute setting and completion of the care certificate essential. We offer an excellent learning environment supported by our Development Nurse Team. Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. Find out more here www.ouh.nhs.uk The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel. Patient Care Undertake a range of delegated and specific clinical skills for patients that demonstrate an enhanced level of competency /technical expertise documented in the plan of care (see specific clinical skills). Prepare patients, families/carers and the environment for clinical activities supporting and reassuring patients and their families/carers and preparing specific equipment as necessary. Monitor closely patients having undergone a clinical activity ensuring their safety, comfort and well –being. To assist all patients of all genders with their personal care needs, empowering patients, and/or families/carers and actively encouraging participation. This may involve maintaining hygiene needs for individuals such as helping patients to wash and dress themselves and assisting with toileting needs, maintaining privacy and dignity at all times. To asses and monitor the patient’s skin integrity and to report and document immediately any changes or concerns in their condition. To demonstrate clinical competence in order to undertake minor dressings and treatment and as specified in the plan of care and in consultation with the registered practitioner To actively encourage all patients, families/carers to share the responsibility for maintenance of their health and to promote healthy living where appropriate and identified as part of the care plan. Assist patients to mobilise safely taking account of developmental/physical needs, using equipment and techniques as prescribed and recorded in plan of care and contribute to the falls and moving and handling risk assessment. Assist in the care of a patient requiring end of life care in accordance within their spiritual and cultural needs. Assist as appropriate in the support of families/carers of patients receiving end of life care. Recognise when a patient’s condition changes and seek advice and expertise from registered practitioners in accordance with Trust policy. Contribute to, understand and report identified patient risk assessments, e.g. nutritional assessment scores, slips, trips and falls assessment, e.g. Humpty Dumpty, use of medical devices as appropriate in line with Trust policy. Communication Communicate effectively with patients, families/carers, recognising there may be a need to utilise alternative methods of communication. Where there are barriers to understanding, as required arrange access to information, support and other services to aid effective communication. Greet all patients and visitors to the department with courtesy and respect, being mindful of age specific body language and tone of voice. Demonstrate sensitivity and empathy. To help patients, families/carers and visitors orientate themselves to their surroundings when admitted to the ward specific to their needs providing written and verbal information. To answer telephone calls and bleeps appropriately and efficiently, accurately relaying messages to both colleagues and patients using SBARR as appropriate. Maintain a high standard of personal behaviour, acting as a role model and ensure effective communication with all members of the multidisciplinary team, patients, families/carers and relatives. Use paper and electronic systems to retrieve and record patient information in line with Trust documentation standards and operational systems. Ensure information is accurate and securely maintained.
