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Why Kyndryl

Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl?

We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers, and our communities. We invest heavily in you – not only through learning, training, and career development, but also through the flexible working practices and stellar benefits that help you grow and progress long-term. And we give back – from planting 90,000 trees in our first 3 months as part of our One Tree Planted initiative to the Corporate Social Responsibility and Environment, Social and Governance practices embedded within everything we do, we are committed to powering human progress in an ethical, sustainable way.

Your Role and Responsibilities

Kyndryl Consult accelerates digital transformation for our customers by aligning business outcomes with the technology that drives them – technology underpinned by decades of mission-critical experiences and a shared culture of continuous modernization. In Kyndryl Consult, our Digital Workplace Consultants are at the edge of technology, changing the way our customers solve their business problems providing consultative-led solutions, services, and digital workplace technology expertise. In this predominantly customer-facing role you will work with customers to transform their digital workplace by performing the following key functions:

• Business development and relationship management: Develop and maintain relationships with key customer stakeholders; experience originating deals with C-level customers; lead pursuit teams; participate and lead the proposal development process; contribute to proposal shaping and pricing strategies.
• Delivery & engagement management: Lead engagement planning and budgeting; mobilize and manage engagement teams; define deliverable structure and content; facilitate buy-in of proposed solutions from top management levels at the customer; direct on-time, quality delivery of work products; manage engagement economics; manage engagement risk.
• Practitioner development: Perform the role of counselor, coach and mentor; provide input and guidance into the staffing process; actively participate in technical practitioner career and skills development, practice staffing and retention activities.
• Use-case prioritization, ROI, business case, and consulting-led Digital Workplace offering development: Collaborate with local and global cross-functional teams to create industry points of view for our Digital Workplace Consulting go-to-market offerings and customer engagements.
• Strategy development including architectural design thinking, strategic architectural integration mapping, roadmap design and program management.

If you want to join a tech company that has a host of exciting projects and customers waiting for you to work with them then apply to Kyndryl today.

What’s in it for you?

With diversity in one of the world’s largest start-ups, comes stability and leadership. From a career perspective, and from day one at Kyndryl, you will have the opportunity to grow your knowledge and add to your accreditations that we offer via our partner alliances. We will support you through your career journey, with the people and the technology – wherever your career takes you.

You will work closely with our customers, as well as our teams. Working closely with Kyndryl Architects, SMEs and other Consultants. Using your digital workplace consultative expertise to participate in consulting activities including assessing existing implementations, provide recommendations on improvements and modernization to create the solutions that drive our customers forward.

In joining Kyndryl you will work for a company that invests in your future and join a team culture that amplifies learning and development agility. Kyndryl has a flexible working policy offering a number of options from reduced hours, or job share, to home working. These ensure a better balance and improved flexibility both inside and outside of work for you. You can discuss our flexible working options with our managers when you apply.

Plus, we offer a Flexible Reward benefits scheme, where you can personalize your benefit rewards. Our excellent employee benefits range from medical and dental, to employer contribution pension, buying vacation days, cycle to work, childcare vouchers and 1000’s of online or high street discounts.

Kyndryl is also unique amongst other technology services companies in the UK, in that it offers Carbon Literacy training to employees as part of its wider commitment to ESG, helping educate employees and empowering them to take action to reduce their carbon footprint both personally and professionally.

Who you are

You are an experienced senior Consultant with a wealth of knowledge specializing in Digital Workplace solutions. You are focused on the development of relationships with key stakeholders, experienced with C-level customers and leads pursuit teams. Do you have proven experience owning, developing, and executing large complex modern workspace enterprise-scale deals and solutions? You want to participate and lead the proposal development process and contribute to proposal shaping and pricing strategies.

Working closely with the Customer and Technical Teams you will lead the engagement planning, budgeting, mobilization, and management of engagement teams, define deliverable structure and content. You will support the creation of consulting-led Digital Workplace offering development. You enjoy collaborating with local and global cross-functional teams to create industry points of view for our Digital Workplace Consulting go-to-market offerings and customer engagements.

You share your skills and experience for practitioner development, performing the role of coach and mentor whilst providing input and guidance into the staff development process.

You may have certifications, or you will have a breadth of proven consultant experience and are keen to work toward the relevant formalized certifications.

Apply today and talk with us, to find the best opportunity that matches your next career move.

Required Technical and Professional Expertise

You can demonstrate a grounded consultative perspective and deep understanding of modern, transformational approaches to enterprise-grade end-user workspace services including but not limited to; organizational, cultural, and behavioral change management, device management, desktop and application virtualization, digital experience management, analytics, AI, automation, and collaboration solutions. You will therefore be able to demonstrate experience in some or all the following areas:

Microsoft Azure proficiency and expertise
AWS proficiency and expertise
Microsoft Modern Workplace technologies and capabilities including:
Identity and Access Management
Security
Proficiency with the Power Platform in relation to its application in the Modern Workplace
Employee Experience
Collaboration & Communications
Device Management
ServiceNow platform & Technology workflows, capabilities, and integrations
Cloud Contact Centre Technology (Five9 or Amazon Connect)
Cloud Desktop and Application Virtualisation technologies
Application Modernisation technologies and services
Digital Experience Management platforms and technologies
Detailed understanding and experience in the relevance of AI & Automation as it pertains to the future of the Digital Workplace

Preferred Technical and Professional Experience

At least ten years leading and delivering end-user/workspace-specific consultative engagements to customers
At least one relevant Hyperscaler Certification in a demonstrable area of expertise
Extensive experience in leading and supporting sales engagements through communicating the benefits of consultative solutions and services to the sales community
Proven leadership experience in coaching, mentoring & developing high-performing practitioners and project teams

Required Education

Bachelor's Degree

Preferred Education

None

Being You @ Kyndryl

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks (KINs) are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

Other things to know

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Primary Job Category

Consultant

Role (Job Role)

IT Management Consultant

Employment Type

Full-Time

Contract Type

Regular

Position Type

Professional

Travel Required

Up to 60% or 3 days a week (home on weekends - based on project requirements)

Company

(Y072) Kyndryl UK Limited

Is this role a commissionable / sales incentive based position

No