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Job Title: Senior Digital Lead

Location: GSK house

We’re moving towards a more sustainable future with our new headquarters. With better public transport links and proximity to world-class science and technology institutions, we’re excited for our move to the vicinity of Earnshaw Street, London WC1A (“the New HQ”).by end H1 2024. Flexible working available (Office 2-3 days a week)

Job purpose:

Senior Digital Lead acts as trusted advisor digital & technology Business Partner, working closely with Commercial and Medical teams to identify new opportunities to apply trend technologies with the goals of simplification, optimization, and engagement with clients, third parties, and patients in order to promote more digital working practices and potential new business models to produce effective results at scale.

Overview:

This role is the single point of contact for digital & technology that is responsible for orchestrating the stakeholders and ensuring the adequate provision of technology enabled Business capabilities. Also aligns and executes operational and project level digital and tech activities by partnering and working with Global/Regional/ Market Tech and Business.

Key Responsibilities:

This role will provide YOU the opportunity to lead key activities to progress YOUR career, these responsibilities include some of the following…

• Acts as a digital & technology business partner working closely with Commercial and Medical Teams
• Leads the commercial and medical omnichannel transformation and commercial & medical integrated working for the Business Units by advocating omnichannel mindset
• Becomes the ‘face of tech’ for local leadership, contributing to discussions as required and managing digital & tech escalations to support local business continuity. This includes Information Security and compliance activities.
• Mentors Business colleagues as appropriate to demonstrate how existing technologies can be utilized in a more efficient manner and how emerging technologies can support business enablement.
• Supports Business technology training and education to help increase technology literacy and drive customer outcomes
• Works closely with business stakeholders to understand requirements for market specific products and appropriately manage the product backlog to prioritize and implement product features as required to enable business needs.
• Works closely with global/regional/ local product and projects teams, 3rd parties for the enablement of omnichannel capabilities as per the requirements of the Business Units.
• Ensures that local products have appropriate cyber security controls in place and aligned to any local legal, regulatory, compliance requirements, eg, local data storage and management requirements.
• Works closely with business to understand whether implemented products and additional features are functioning as intended and identify any amendments required to add to the product

Complexity of the role: (degree of change & uncertainty; level of influencing required; degree of matrix working)

• Will be the bridge between global/ regional product and project teams and local Commercial, Medical and Commercial Excellence teams.
• Requires good soft skills for engaging with different levels of the Business and global Digital Fuel and Tech organisations.
• Manages relationships in Global Tech, Commercial Tech and Business in the market supported with the inherent complexity of cultures, economies and time zones.

Why you?

Basic Qualifications:

We are looking for professionals with these required skills to achieve our goals:

• Good experience in Digital & Technology, ideally having worked for a Commercial Business partnering/Tech role with Digital and Technology experience, preferably at Pharma sector
• Good understanding of omnichannel ecosystem, preferably at Pharma sector
• Good understanding of Agile practice
• Strong vendor management skills
• Good business acumen, communication and storytelling skills
• Multi-national company working experience with cross-functional and cross-cultural teams
• Ability to manage complexity and derive simplicity from it whenever possible
• Strong matrix working skills, including networking and teamwork abilities
• Strong multi-tasking skills and prioritisation skills with a flexible attitude as priorities change.
• Ability to proactively coach and develop staff across the varying countries and cultures.
• Ability to strategic thinking, planning and fast learning.

Preferred Qualifications:

• Strong analytical and problem-solving skills
• Strong spoken and written skills in English
• Knowledge and experience for Pharma omnichannel ecosystem
• Knowledge of Innovation hubs, HealthTechs and Future Literacy
• Knowledge and experience in Agile project management and ITIL
• Knowledge in Emerging Technologies (AI/ ML, Digital Twins, BlockChain, Iot etc), Cx, CRM, RPA, e-commerce, API

Why GSK?

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive.

Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years. Our R&D focus is to deliver a new generation of vaccines and medicines using the science of the immune system, human genetics and advanced technologies to get ahead of infectious diseases, HIV, cancer and other immune-mediated and respiratory diseases. We do all this with a commitment to operate responsibly for all our stakeholders by prioritising Innovation, Performance and Trust.

Our bold ambitions for patients are reflected in new commitments to growth and a significant step-change in delivery over the next five years. This means more GSK vaccines and medicines, including innovative new products, will reach more people who need them than ever before.

We have long believed that building trust is key to stronger performance, helping to create value for shareholders, impact for patients and society and a reason outstanding people choose to work for and with us. That’s why being a responsible business is an integral part of our strategy. Taking action on environmental, social and governance issues is a key driver in our strategy.

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to positively impact the health of 2.5 billion people by the end of 2030.

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. We’re committed to being more proactive at all levels so that our workforce reflects the communities we work and hire in, and our GSK leadership reflects our GSK workforce.

As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class*(*US only).

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on [email protected] or 0808 234 4391. Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels

As you apply, we will ask you to share some personal information which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.

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