Senior Customer Service Advisor

Senior Customer Service Advisor Peterborough, England

Saint-Gobain
Full Time Peterborough, England 26000 GBP ANNUAL Today
Job description

Have you got previous SALES experience with B2B Sales?

Do you enjoy delivering a first-class customer service experience?

Are you buzzed by people's interactions and hitting the targets?

Do you want to build a long-term career with a top employer who can support your desire to learn and progress?

Jewson in Peterborough are recruiting now for office-based Senior Customer Sales Advisor with a strong SALES background!

Competitive Salary + Pension + Life Assurance + Private Medical + 31-days holiday per year (pro rata for part-time) + Opportunities to Progress and build a career

Our Colleagues are critical to our Customers' success and you will be working with a team that proactively supports them in every way possible. If you love working with people, you're a good listener and you think you could help our customers feel welcome, then this could be a great opportunity for you to join our team.

BRANCH OPENING HOURS

Monday to Friday 7:30am - 5pm

Saturday 8am to 12noon (every two weeks)

What will I be doing?

A Customer Service Advisor is an essential role within the branch network, you will build relationships with Customers and understand their wider requirements in order to maximise sales growth.

You will be in regular contact with our Customers and therefore you play a huge part in delivering a fantastic customer experience. In order to support our customers and deliver a great service you will;

· Get to know our product lines and services in order to make the most of all customer interactions in line with our Jewson Values

· Develop great relationships with new and existing Customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible

· Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey

· Keep the branch looking clean and tidy, to make a great first impression on our customers · Maintain stock levels, carrying out regular stock counts ·

· Make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work · Work with colleagues to suggest opportunities for improvement

At STARK Group, we have a strong culture that is built on passionate and dedicated people who thrive in taking responsibility and challenging status quo. We are convinced that our continued success relies on the diverse skills, experiences, and backgrounds that our employees bring to their everyday work.

The value of equal opportunity is embedded in the way we do business and retain talent groupwide. In our commitment to diversity, we welcome everyone with respect and an open mind.

We’d love to hear from you, hit apply! And a member of our Internal Recruitment team will be in contact with y

Job Types: Full-time, Permanent

Salary: £26,000.00 per year

Benefits:

  • Company pension
  • Free parking
  • Life insurance
  • On-site parking
  • Private medical insurance
  • Sick pay

Schedule:

  • Day shift

Supplemental pay types:

  • Bonus scheme

Ability to commute/relocate:

  • Peterborough, PE7 8JA: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Please provide your non-Indeed email address

Experience:

  • customer service: 1 year (preferred)
  • B2B sales: 1 year (preferred)

Work Location: In person

Senior Customer Service Advisor
Saint-Gobain

www.jewson.co.uk
Coventry, United Kingdom
Mark Rayfield
$2 to $5 billion (USD)
5001 to 10000 Employees
Subsidiary or Business Segment
Wholesale
1836
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