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Senior Collections & House Officer - Yelverton

Summary

Are you a proven manager of collections or houses? Can you bring your conservation knowledge to this close knit team? We need someone who can champion fantastic collections interpretation, care and practise, visitor engagement and welcome and the day to day operation of managing volunteers to give great experiences. You'll also undertake Duty Management across a 7 day week, including Bank Holiday's, throughout the year on a rota basis.

When you visit Buckland, you follow over 700 years of footsteps; from the Cistercians who built the Abbey and farmed the estate, to seafarers Grenville and Drake who changed the shape of the house and the fate of the country. The Abbey is part museum, part house, and filled with treasures. There’s no mistaking the magnificence of the Great Barn, which has remained virtually unchanged since it was built all those centuries ago.

For more information about our property please visit www.nationaltrust.org.uk/buckland-abbey

As the senior lead of the House Team, you’ll manage a team of Collections & House Officer, Collections Assistants and volunteers to implement preventive conservation and cleaning programmes across the property including the visitor facilities to ensure excellent standards of care, presentation and delivering strategies to improve conservation.

You’ll be responsible for the planning and implementation of conservation projects, collections care and daily opening of the house and buildings ensuring appropriate resources are in place to provide a consistent and excellent visitor experience across all 7 days throughout the year. You will be a part of the Duty Management team on a rota basis, including regular weekend working.

You'll collect and accurately record information to inform our understanding of the property and the collection and use preventive conservation techniques to improve how we conserve, interpret and present the property. You will undertake health & safety and compliance work as appropriate. Leading by example you’ll ensure a culture of excellent customer care, engaging our visitors with conservation and the values of the National Trust.

• A working understanding of Museum Accreditation standards.

• Can demonstrate a knowledge of preventive conservation, environmental monitoring systems, and its practical, strategic application in the form of routine and deep cleaning programmes

• People management skills, including the ability to work with and manage volunteers

• Operational experience of high presentation standards, visitor facilities care, collections management and care in an historic environment

• Good knowledge of Health and Safety and Emergency Procedures

• Able to work in a team, working across a 7 day working pattern throughout the year

• Have great customer service and communication skills, participating in event and programming delivery

• Be well organised and attentive to detail

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust places for you, a guest and your children (under 18)

• Tax free childcare scheme

• Rental deposit loan scheme

• Season ticket loan

• Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most locations

• Independent financial advice

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