Senior Business Intelligence Analyst Aylesbury, England
Job description
£38,478 - £40,452
BUC08534
Fixed Term / Secondment
Full Time
No
30 Mar 2023, 11 p.m.
24 Apr 2023
Overview
Following the completion of our Service Review we are looking for a Senior Business Intelligence Analyst to join our newly restructured team on a 12-month secondment/fixed-term basis.
The BI team is a highly collaborative function, providing excellent opportunities to develop your skills across a range of analytical disciplines and service areas. Furthermore, this is an exciting time to join the team, as you will be part of implementing our new operating model, creating centres of excellence to improve the council wide BI capability, and meeting the changing business and project needs of the council.
About us
This post will be primarily assigned to support Planning, Growth and Sustainability (PGS) and Communities Directorates, though you will be involved in cross-cutting projects with other Directorates as well. The PGS Directorate includes services such as Planning, Environment, Climate Change, Economic Growth, Regeneration, Infrastructure Projects, Housing, Homelessness, Property and Assets. The Communities Directorate includes services such as Highways, Waste, Parks and Open Spaces, Public Transport, Leisure Centres, Museums, Libraries, and Parking.
About the role
You will develop high quality, specialist, business intelligence and insight from internal and external sources. You will work alongside services to deliver evidence-based decision-making and forward planning which will drive continuous and sustained improvements in service delivery, value for money and customer satisfaction.
You will conduct research, design analytical approaches including surveys, and evaluate complex information, data, and public engagement responses. You will identify and interpret organisational issues, trends and problems which may have a broad impact, and use this to inform and support organisational decision making.
You will have extensive experience of delivering corporate and project performance reporting, including quality assurance, process improvement and better automation using systems. You will also be personable and quick to learn about the service area (customers) to help ensure customer relationships and the positive BI reputation is maintained. You will find ways to ensure outturns and commentary are provided on time and to the necessary standards, whilst also considering the challenges and pressures of our customers.
You will produce comprehensive reports, documentation, and recommendations, ensuring these are presented, disseminated, and regularly updated as required.
You will need to be able to evidence a continuous improvement mindset in all that you do and be solutions-focussed and resourceful to deliver a demanding, fast-paced work programme. You will use your initiative to resolve customer queries and manage issues and potential risks within the specialist area, escalating where unable to resolve. You will need to build good working relationships and communicate effectively with all stakeholders, ensuring they are engaged with activity relevant to them.
As part of your role, you will contribute to the development of others. This could be through sharing technical and procedural knowledge, skills, and experience, acting as a coach or mentor, or providing feedback.
Any-Desk:
As an ‘any-desk’ worker, you’ll need to be connected to our network to access digital folders and resources, but this can either be from home or an office location when required. You will be required to work from the office a couple of times a week, depending on your role and team requirements*.
*subject to current Government Covid-19 Guidance
About you
You will have:
- Experience in data management and data analysis, knowledge of data and performance systems and confidence working with data.
- You will have the confidence to work with a diverse range of stakeholders.
- Excellent written and verbal communication skills and proven ability to explain technical or specialist information in a way in which a non-specialist can understand.
- Excellent ICT skills including the use of Microsoft applications to an advanced level as well as specialist systems. This should include intermediate/advanced Excel skills, experience of using Power BI (or similar) to integrate and visualise date, and Corporate Reporting systems such as Pentana (or similar).
- Excellent planning and organisational skills, with proven ability to prioritise and co- ordinate workloads, monitor and evaluate work, to ensure deadlines are achieved.
- Proven ability to cope with conflicting and changing demands through good time management and the ability to work under pressure.
- A good understanding of emerging developments within the area.
- Proven ability to use initiative and judgement to research, analyse, identify, and resolve problems.
- The ability to lead initiatives to design and deliver improvements.
- You will be educated to degree level or equivalent standard, and/or have a relevant professional qualification
Other information
Please see the attached job summary for further information on the role and person specification.
The team operates a hybrid approach where you should aim to come into the office 2 days per week. If greater flexibility is required based on your individual circumstances e.g., distance or caring arrangements, please discuss with your manager. Your office will be either of our Aylesbury locations and we operate an ‘any desk’ policy where you can choose where you sit to enable teams and their customers to sit together for better collaboration.
Closing date: Monday 24th April 2023
Shortlisting date: Friday 28th April 2023
Interview date: w/c 8th May 2023
If you would like to have an informal conversation with the recruiting manager, please contact Dr. Nadia Al-Sabouni via email: [email protected]
This post is covered by the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare:
- Unspent convictions and/or unspent conditional cautions only
For further information on how long it takes for convictions and conditional cautions to be spent, please refer to Nacro’s guide on the Rehabilitation of Offenders Act.
We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible.
Our values and culture
We have a set of values, which our employees have chosen, that represent what we are – Proud, Ambitious, Collaborative and Trustworthy.
By joining Buckinghamshire Council, you can expect:
a fair and inclusive culture
- the chance to really make a difference to those around you
- health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops
- a unified voice through our Employee Representative Group
- ongoing support, and the opportunity to develop and progress in your career with us
- opportunities to take part in fun activities such as fundraising and social events
At Buckinghamshire Council, we know that our biggest strength comes from the people that work for us, and that’s why we’re working hard to ensure we continue to be an accessible and inclusive organisation.
From dedicated staff networks overseen by our Equality, Diversity and Inclusion Steering Group, to proudly standing as a Disability Confident employer, it’s important to us that all our colleagues feel engaged, listened to, and valued. Our offer of flexible working empowers a productive and happy workforce and allows employees to combine work with other responsibilities and commitments.
We believe our workforce should reflect the diverse communities we service in Buckinghamshire, and are looking for like-minded individuals to join us in promoting equality, fairness, and inclusion for everyone.
About the Business Unit
The Deputy Chief Executive directorate is central to Buckinghamshire Council’s journey to establish itself as one of the best councils in the country. With a clear focus on service improvement through transformation and a drive to build better relationships with the local community, the directorate is fast-paced; but extremely rewarding. Our teams are not only proactively delivering on projects and plans but also reacting to developing situations. If you are ambitious, innovative, and would relish the opportunity to influence change - a role within our service area could be your next career move.
The team includes exciting areas of work, including a brand new localities model – delivering 16 community boards across the county to make it easy for our residents to engage with us as we work together to plan for the future. Other teams include our Policy and Communications and Legal and Democratic Services teams – innovating the way we communicate with our colleagues, Members and the local community, and role-modelling best practice through policy, planning and legal services. If you think you can help us achieve our goals, and want to be a part of this exciting journey, we would love to hear from you!
We recognise and reward you
Hard work and success deserves recognition. That’s why we pride ourselves on the benefits we give our people. We actively encourage a good work-life balance and promote flexible and agile working arrangements. We provide discounts on various Cafés, restaurants, shops and auto enrolment onto our generous Pension Scheme. We also offer a salary sacrifice personal car lease scheme and the opportunity to gain membership to Costco. We have discounted gym memberships, Travel discounts with Arriva and Chiltern Railways and much more.
https://jobs.buckinghamshire.gov.uk/working-buckinghamshire-council/
