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• This is a full-time role, however flexibility in this will be considered
• We know that having a work-life balance is important, so we offer our colleagues as much flexibility as possible in line with the needs of their role
• The base location for this role is Greggs Innovate House, Balliol Business Park, Benton Lane, Newcastle NE12 8EW

• Bring visibility and rationale to business improvement opportunities and demonstrate measurable benefits upon which decisions can be made through documentation of as-is processes, to-be designs and gap analysis.
• Undertake the work necessary to elicit, challenge and document business and system requirements and evaluate supporting information systems
• Define, Measure and Analyse opportunities to feed into business cases taking account of business-as-usual costs as well as costs of implementation of any Improvements, ensuring benefit realisation monitoring and Control is built into proposals (DMAIC)
• Facilitate workshops across stakeholder groups to capture and challenge business requirements and / or gain buy-in to changes
• Prepare programme and project reporting and documentation as appropriate
• Actively contribute to the continuing improvement of the methods and techniques used in business process improvement and helping to coach, train and develop more junior business analysts in the use of these methods and techniques
• Conduct fit-gap analysis to ensure a strong system fit against requirements

You will fit right into this role if you:

• Have a track record of forming and strengthening trusted relationships with business stakeholders

• Have excellent written & verbal communication skills and the ability to present ideas and opportunities (including using known presentational tools)

• Can demonstrate excellent organisational skills with strong attention to detail

• Have the proven ability to work cross functionally and collaboratively

• Have experience of influencing cross functionally and to Director Level

• Have advanced IT skills including Microsoft 365, SharePoint, Word, Excel, Outlook, PowerPoint, and Teams

• Are self-motivated with the ability to work under pressure and using own initiative

• Enjoy being part of a hard-working team, sharing the same end goal, and celebrating results together

• Are supportive of an inclusive culture – recognising and valuing that difference is good

• Want to develop and are ready to work alongside some great people and have lots of fun on your Greggs journey!

Here at Greggs, we love what we do, and we have fun! What makes Greggs so special is our culture – the way we are, the way we behave and the way we support each other. We're hard-working, but above all else we're family; and it doesn't matter who you are, where you're from or what your favourite bake is, we’d love you to join us! We want everyone to feel welcome at Greggs and our colleagues to be able to be themselves at work, whatever their background, preferences, or views.

We have a fantastic opportunity to join the Business Analysis team at Greggs as a Senior Business Analyst. You will join our IT & Business Change team at Greggs House Innovate. Reporting in to our Business Analysis Manager, the role will be responsible for undertaking business analysis across a range of business areas and opportunities

We can offer you:

• 25 days (5 weeks) annual leave, pro-rated, increasing with service (in addition to bank holidays), plus 1 additional floating day

• Management Bonus Scheme which is worth up to 12.5% of your salary

• Profit share: We want everyone to share in the success of the business, so we distribute 10% of our profits to all our employees who have at least 6-month service, or more, each year

• Private Medical Insurance which is free for you and subsidised for your dependants

• Permanent Health Insurance which is a replacement income scheme

• You will automatically join our Greggs pension scheme which is a fantastic way to save for your retirement and allows you to benefit from employer contributions and tax advantages

• Defined contribution management pension scheme

• Death in service benefit which provides a lump-sum payment equal to 4 times your year’s salary

• Colleague discount, up to 50% off our own-produced products

• Share save schemes that let you buy discounted Greggs shares, by saving a set amount of money over a fixed time, to have an even bigger share of our profits

• Career progression and learning and development

• Employee Assistance Programme; A free, confidential helpline, offering advice and support with financial, relationship, work-related and wellbeing issues, 24 hours a day, 365 days a year. Including a mobile app providing a range of wellness content on physical, mental, social, and financial wellbeing

• Perks and savings, such as digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers

• Cycle to Work scheme

• A company who cares about our communities; the environment and being a better business! Click here to read about The Greggs Pledge

• Colleague Networks – internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and provide support to one another