Job description
Salary: National living wage
Contract type: Fixed term for 12 weeks (paid work experience)
Hours: 14 hours per week (flexible)
Would you enjoy providing vital administrative support to our Employment Partnerships Professionals Team. Would you like to improve your customer service skills whilst helping those affected by sight loss? If so, we have an exciting opportunity for you to join our team. You will be supporting the Employment Advisors with receiving referrals from our External Partnerships, monitoring shared mailbox referrals and making initial welcome calls to customers booking them in for an assessment/action planning with their allocated Employment Advisor. You will also provide other administrative duties supporting the Employment Manager.
The RNIB is the leading UK's sight loss charity helping blind and partially sighted people thrive.
RNIB’s Employment Partnerships Professionals team supports prime contractors who deliver DWP funded provision like the Working Health Programme across the UK. In conjunction, we support participants with sight loss to find and sustain employment, supporting them through every stage of their pre-employment journey and providing in-work support to the participant and their employer once they have found work.
This role could be your first job or your next move to getting back into work after a break. You will have sound IT skills including experience with MS Office – Outlook, Word, and Excel, as well as good attention to detail and solid communication and organisational skills.
The role is part of RNIB’s See Work Differently employment initiative for unemployed blind and partially sighted people to secure that first rung on the career ladder or who are returning to work following a career break. We therefore actively encourage applications from blind and partially sighted people.
What we offer:
In exchange we offer a stimulating and supportive working environment and a benefits package including:
- 26 days holiday per year (plus bank holidays), which increase with service.
- An excellent pension scheme
- Flexible working
- Staff discount schemes
If you would like to apply for this great job opportunity, please review the attached documents, then select ‘Apply Online' at the bottom in iTrent and add your details to our short application form. Then you'll need to upload your CV, along with a cover letter/supporting statement responding to the questions listed as part of application information.
This Appointment may be subject to an Enhanced Criminal Records Check and relevant Barred Lists check, where appropriate.
One of our core values is to be led by blind and partially sighted people and we involve our customers in recruitment. Please be advised that your anonymised application may be shared internally with those involved in the recruitment process.
RNIB is committed to equality of opportunity and to promoting and celebrating the diversity of its staff and volunteers. We welcome everyone’s contribution and are proud of our status as a Disability Confident Leader. We welcome applications from people with sight loss and talented people from all sections of the community who share our values.