Systems and Data coordinator United Kingdom
Job description
As a Systems data coordinator, you will support the Cellar service purpose by Helping great people in great pubs serve great beer by ensuring the highest level of customer satisfaction and support for our customers through maintaining accurate data that enhances the Greene king offering.
Join us at Greene King the country's leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong team are the guardians of what’s wholly British, the pub experience.
Additional Information
We’re all about rewarding our team’s hard work, that’s why…
You’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – Who do you know who could be interested in a new role? When they are placed, you could receive up to £1,000 for referring them!
- Wage Stream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…
Job Description
Your role as a system data coordinator
- Develop and maintain the accuracy of the Cellar Service systems to ensure the information is accurately reported to support business improvements in Cellar Service and Sales Opportunities in Free trade
- Align sales information to maintain accurate records to deliver visible service responsibility protecting cost
- Provide data information to deliver accurate reporting of invoicing costs
- Maintain and protect asset information to enhance recovery abilities for Greene King & its partners, highlighting leads and changes in customers’ habits
- Establish and maintain strong relationships with key internal customers, understanding their needs and expectations. Resolve escalated issues and provide timely and practical solutions, ensuring high customer satisfaction
- Support operational projects to support change and the evolution of the department
What you’ll bring…
- Strong data analytical skills
- Exceptional attention to detail
- outstanding communication skills
- Experience with CRM and service management software
- Experience with Data systems such as Cognos
