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Purpose of the Role

• To provide a safe, clean, and welcoming environment for our guests, staff, and contractors
• Customer service experience to our customers
• To ensure full compliance with Health & Safety Policy for the centre
• Supporting the centres Operation with adhering to the company process and procedures
• Completing site patrols in line with the centre’s strategy
• Assisting with site incidents

Key Responsibilities

• Reports to the Duty Manager and Centre Management Team
• To comply with their individual responsibilities to ensure that the requirements of the Regulatory Reform (Fire Safety) Order are complied with, in line with company policy and site procedures.
• Ensure that all incidents, H&S issues are recorded & logged
• Ensure that contractors arriving on site adhere fully to requirements for contractor management and site H&S in line with the company policy and site procedures.
• Report any H&S issues to Centre Management and act accordingly
• Ensure visitors & contractors fully comply with site procedures
• Follow lost property procedures for items of lost property found onsite
• Attending site incidents in an effective way
• Key Communication via radio with colleagues and the Operations Centre
• Report writing
• Key customer service skills to support our customers

Skills, Knowledge, and Experience

• Ensuring that you are proactive
• Prioritising workload
• Excellent verbal and written Communication skills
• Problem solving and reporting back with any issues
• Key decision making

Working Hours - Zero Hours

Salary - £11.10 per hour

#LI-DNI

Please see our Benefits Booklet for more information.