Security Officer (Southend Campus) Southend-on-Sea, England
Job description
The duties of the post, some of which will require physical effort such as standing for long periods, patrolling, climbing stairs etc. will include the following:
Security Centre
1. To staff Security Desks located at University Square (Southend), Gateway Building (Southend) and provide information and general assistance to staff, students and members of the public using University premises and facilities.
2. To staff Security Desks and provide CCTV, fire alarm panel and intercom monitoring. Act as shift control using radio communications, and input data into I.T. software applications and databases.
3. To receive incoming telephone calls to the University out of office hours.
4. To acknowledge and administer visitors and contractors attending site and direct as appropriate.
5. To provide a corporate “Front of House Service” representative of the University of Essex.
6. To develop a good knowledge of campus services and facilities in order to correctly advise staff, students and visitors.
7. With regards to Southend Campus buildings provide external security patrols relevant to the building as directed.
Residents Welfare
1. To liaise with other departments (e.g., Accommodation Office and the Residents’ Support Network) to support students and staff.
2. To respond to student and staff enquiries.
3. To respond as appropriate to complaints in accommodation - e.g., noise complaints, anti-social behaviour etc.
4. Programming of fobs, Key cards and door re-programming in accommodation buildings and such other buildings as directed.
5. Basic electrical investigation of trip switch failure.
Personal and Physical Security
1. To provide a security service to the University, safeguarding the fabric of the University and property owned, used by, or entrusted to the University.
2. To ensure the safety, well-being and convenience of students, staff, business users and visitors to the University premises.
3. To provide a cash escort service as directed.
4. To patrol external areas immediately in the vicinity of university premises at Southend as required; locking and unlocking buildings, setting and checking alarms.
5. To utilise approved procedures and techniques in a conflict situation to protect students or staff when necessary.
6. Support University Departments and staff on large events including Graduation Week, Arrivals Day, Applicant Days, Open Days, and UCAS Events at University premises and campus sites.
Emergency Response
1. To provide the First Aid service on campus premises at Southend, including Mental Health First Aid (training provided).
2. To respond to emergency situations.
3. To liaise with emergency services.
4. Following suitable training provide an emergency cleaning response to scenarios involving offensive waste spills, flood damage and debris.
General
1. To implement and enforce regulations concerning staff and students.
2. To always provide a high degree of customer service, representative of University of Essex standards, policies, and procedures.
3. To follow standard operating procedures as directed.
4. To write clear and timely reports of all incidents and occurrences.
5. To provide as directed room set up and clearance services which are unable to be provided by cleaning services/housekeeping staff for specific events/activities arranged outside of the current core hours.
6. To liaise and where directed support Southend Borough Council, Southend College security staff located at the Forum Building.
Job Types: Full-time, Permanent
Salary: From £28,479.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Wellness programme
Schedule:
- 12 hour shift
Ability to commute/relocate:
- Southend-on-Sea: reliably commute or plan to relocate before starting work (required)
Experience:
- security: 2 years (required)
Licence/Certification:
- SIA Door Supervisor (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: One location
