security officer Southampton, England
Job description
Security Officer - Car Park
Since 1987, Mitie's 68,000 employees, have been serving companies and communities across the world. We're the UK's leading facilities management company. Our clients range from banks to retailers, hospitals to schools, and critical government sites. We make a positive difference to millions of people, every day, and we're very proud of this. Join us and together there's no limit to what we can achieve.
Mitie has a great opportunity in Hammerson West Quay Shopping Centre. We are looking for an experienced candidate to join the team on site. As the role of a Security Officer CP, you will take a lead role on site dealing with car park queries, car park security and customer service along with working in the main scheme. With a pay rate of £11.50 per hour working 9.5-hour shifts on a shift pattern 4 on 2 off. The rota will involve working days and nights, weekends and bank holidays
Benefits Package
Employee Shares Scheme
Staff Retailer Discount
Westquay Discount Scheme
Pension Scheme
Extensive Training Package
Childcare Vouchers
Cycle to Work Scheme
Give as you earn
Salary Finance
Competitive Holiday allowance
Competitive Pay Rate
Life Cover
Share Incentive Plan
Save as you earn
Virtual GP
Employee Assistance & Counselling
Job Description
There will be an aspect of working outside in all weather conditions and lots of patrolling, so an active, enthusiastic person would be ideally suited to this role.
The Security Officer will demonstrate their character as determined, trustworthy, attentive and approachable at all times when welcoming clients and customers.
As the first point of contact for to all customers and clients, the Security Officer must have geographically aware of their local surroundings.
The Security Officer must spot and stop all suspicious sightings or potential criminal activity and retain full control until the arrival of emergency services.
Report to the Security Shift Manager – they must record, report and escalate all sightings and arrests on a regular basis.
Qualifications
The Security Officer will need to be a team player with an enthusiastic attitude.
The Security Officer should be able to work on own initiative.
Flexible Approach to work to suit the business needs.
Excellent communication skills are required both written and verbal.
It is important the Security Officer is calm under pressure.
Door Supervision or Security Guarding License desirable.
Values
Delivering the exceptional, every day
- Our purpose: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day.
- Our promise to our people: a place to work where you can thrive and be your best every day.
- Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.
- Our culture – our core values and how we behave:
- We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie
- We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie.
- We go the extra mile: whether its keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA.
- Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.
- Our customers' business is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.
