Job description
Mitie is the UK's leading facilities management and professional services company, looking after a large diverse blue-chip customer base, from banks and retailers, to hospitals, schools, and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there is no limit to what you can achieve if you work for us.
Position: Security Officer TfL Bank Site (average 48hrs a week)
Hourly rate: £14:25 per hour (breaks are paid)
What is in it for you
- From May 2023, non-contractual free travel on London transport for security officers
- Range of benefits such as pensions, employee shares scheme, access to online GP, discounts for shopping and cinema, paid holidays
- Friendly supportive team
- Training and career development
- Opportunities to progress including apply for more permanent positions
- Overtime opportunities
About the Role
- Managing and monitoring CCTV, a CCTV PSS SIA Licence is essential and must have at least 6 months left on the licence
- First aid at Work certificate with at least 6 months left is essential
- Able to work at hight as roof visits are essential and using stairs
- Delivering excellent customer service
- To ensure all duties completed in full to a high standard as directed by your supervisor and management team.
- Report and act on any security breach to line managers and 24hr control room
- To assist with any security, safety, or criminal investigations
- To provide full details of all events via the Merlin Daily Occurrence Book
- To conduct external and internal patrols of buildings, car parks, land under review for construction
- To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements
- To fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's), Standard Operating Procedures (SOP's), Risk Assessments (RA's), Memos and Toolbox talks.
- To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst performing your duties.
- Attending further training /courses as directed is mandatory
- Comply with legal obligations and safety requirements of the role is estential
- Follow instructions and procedures appropriately without unnecessarily challenging authority
About you
- Ability to work alone or as part of a team
- Ability to work at height
- Ability to demonstrate that you can problem solve under pressure
- Ability to multi task and prioritise daily workloads
- At all times have a smart appearance while on duty (wearing full PPE when necessary)
- Reliable, self-motivated and ability to use own initiative and able to work without supervision
- Ability to solve problems, make decisions
- The ability to work with and deal with people at all levels
- Confident and interest in self development
- An interest in the continuous improvement of the company's performance
- Particularly good communicator
- Has and will continue to maintain an excellent record of attendance and timekeeping
- Fit enough to perform manual handling in a goods in/out environment
- Fit enough to climb ladders, metal stair cases, perform long foot patrols, able to walk up and stand for prolonged periods
- Able to use a computer basic level of word, excel is necessary for this role
- Has knowledge and experience of patrol systems, access systems, CCTV systems and Fire systems