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We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

HM Courts and Tribunals Service

Directorate: Operations

Job Title: Security Guard RCJ

Location: Royal Courts of Justice, Strand, London, WC2A 2LL

Duration: Permanent

Pay Span or equivalent: AA

Salary: London (within M25): £23,000

These positions are available for existing civil servants on level transfer or promotion. Secondments and loans will be considered on an individual basis.

Background:

HM Courts and Tribunals Service has embarked on a reform programme that will include significant estates modernisation and greater use of digital solutions and will provide much improved services for service users. Our vision is to have an efficient and effective courts and tribunals system which enables the rule of law to be upheld and provides access to justice for all.

Significant investment has been made by HM Treasury to allow HMCTS to provide a more accessible system which is modern and responsive, treats those who use our service with dignity and respect, and which provides better value for money for the taxpayer. Key to implementing the reform programme will be close collaboration with the judiciary, and effective staff engagement. Maintaining a positive and lasting connection between HMCTS management and its staff at this time of such significant change will be critical to success.

An effective courts and tribunals service is fundamental to our democracy, underpinning the rule of law. This is an important opportunity to work in a leadership role that will support and enable this major transformation programme designed not just to give our courts and tribunals a sustainable and affordable future, but to improve further the delivery of justice.

Our service is currently largely organised regionally, and delivered locally, through a large number of courts and tribunal venues. As the reform programme progresses, we will increasingly deliver our services nationally through customer service centres, with local venues continuing to be used for hearings. The Royal Courts of Justice will continue to be a flagship hearing centre, with improved courtroom utilisation and modernised and reformed digital case management and e-filing services, and digital working in court.

Overview:

This role is part of the Operational Delivery Profession. Operational delivery professionals are the outward face of government, providing essential services to the public in a variety of roles. They work in many different departments and agencies across the breadth of the UK, delivering service to customers in

• Face-to-face roles in HMCTS for example a court usher
• Contact Centre roles in HMCTS for example call centre advisers
• Processing roles in HMCTS for example Staff at the County Courts Money-Claims Centre and Courts and Tribunal Administration

Being part of the operational delivery profession means belonging to a cross-government community of people. This will offer you access to information on professional standards, skills development and qualifications to help you continue to improve your development and performance and expand your career options.

These operational roles are customer facing, requiring successful applicants to be office and/or court based to provide HMCTS services to the public. HMCTS offers a flexible working system in many of its offices, subject to business needs being met.

The Key Purpose of the Role:

Security's role is to maintain a safe working environment at the Royal Courts of Justice (RCJ), which is a part of the High Court, comprising just over 100 courts, 79 located in the main Strand building and 31 in the Rolls Building close by.

The cases heard at the RCJ are some of the most high-profile ones in England and Wales, reflected in the occupiers including our most senior Judiciary. There is a high degree of liaison with resident and visiting Judiciary.

In addition, there are close to 1,000 members of staff. Hundreds of members of the public and the legal professions use our facilities every day.

Teams of security personnel provide a presence 24 hours a day, 365 days a year. A security presence is also required at the ceremonial and private functions held here in the evenings and weekends. The core times for this role are 9:00am – 17:00pm.

It must be noted that security work can be physically demanding. Security members will receive the appropriate training to support them in this role, including a 2-day external course for a Court Security Officer (CSO) The Courts Act 2003. Additionally, local training will be provided including the assignment of a mentor as part of the induction process.

The current high standard of customer service must be maintained and improved upon if possible, all members of the Security team, as frontline staff, have a key role to play in this

Key Responsibilities:

• Monitoring premises and visitors via CCTV and x-ray machines, together with other security checks such as "wanding" court uses/bag searches on arrival.
• Restraining someone attending court, ejecting someone from the court or excluding someone from the court.
• Controlling access doors and gates, checking of vehicles. Searching members of the public entering the court building. Checking pass holders passes.
• Patrol of buildings and satellite buildings, keeping in contact with the Control room with the use of handheld radio’s. Securing the building when it is closed to the public. Escorting contractors, Judiciary and VIP’S etc. Generally providing a secure environment.
• Dealing with enquiries from Staff, Judiciary and public within the complex.
• X-Ray trained to Aviation Standard and AMD’S.
• Responding to panic alarm buttons (PAB’S) in Judges rooms, Courts and Office’s.
• Responding to any security issues within the complex and recording and reporting details of those incidents
• Issuing security passes

Other Duties:

The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post.

Application Process:

To apply for this position please complete the online application form, ensuring you provide the following:

• An up-to-date copy of your CV which details your experience and achievements.
• A 250-word suitability statement against the following 2 Success Profile Behaviour questions (Level 1):
• Managing Quality Service question – “Describe a time where you have worked to de-escalate a situation”
• Working Together question – “Please provide an example of a time when you have worked as a team to achieve an outcome”

Should you be successful at the application stage you will be invited for an interview. If selected for interview you will be tested against the following Success Profile Behaviours (Level 1) and three Strengths.

• Managing Quality Service
• Working Together
• Communicating and Influencing

Please note, face to face interviews will be required for candidates progressed from sift stage.

Further information on Success Profile Behaviours and Strengths, as well as the required standards for this post (Level 1), can be found at:
https://www.gov.uk/government/publications/success-profiles

If we receive applications from more suitable candidates than we have vacancies for at this time, we may hold suitable applicants on a reserve list for 12 months, and future vacancies requiring the same skills and experience could be offered to candidates on the reserve list without a new competition.

We welcome and encourage applications from everyone, including groups currently underrepresented in our workforce and pride ourselves as being an employer of choice. To find out more about how we champion diversity and inclusion in the workplace, visit:
https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity

The MoJ is proud to be Level 3 Disability Confident. Disability Confident is the approach through which we offer guaranteed interviews for all people with disabilities meeting the minimum criteria for the advertised role as set out in the job description.

Please note applicants will be required to undertake enhanced vetting checks to CTC Level Clearance. Eligibility for CTC level vetting requires permanent residence in the UK for the last 3 years and applicants must not have lived / worked overseas during that same time period.

If vetting checks are not successfully completed, provisional offers of employment will be withdrawn.

Location:

This post is based in the Royal Courts of Justice, Strand, London, WC2A 2LL.

Terms & Conditions:

Flexible working options
HMCTS offers a flexible working system in many of its offices.

Job Sharing and Reduced Hours
All applications for job sharing or reduced hours will be treated fairly and, on a case-by-case basis, in accordance with the MoJ’s flexible working policy and equality policy.

Excess Fares and Relocation Allowances
This job is not eligible for relocation allowances, but excess fares may be considered in accordance with MoJ’s excess fares allowance policy.

We'll assess you against these behaviours during the selection process:

• Managing a Quality Service
• Working Together
• Communicating and Influencing

• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A working culture which encourages inclusion and diversity
• A Civil Service pension with an average employer contribution of 27%
• Annual Leave
• Public Holidays
• Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Job contact :

Name :
SSCL Recruitment Enquiries Team
Email :
[email protected]
Telephone :
0845 241 5359

Recruitment team :

Email :
[email protected]