Security Control Room Operator London, England
Job description
Job Purpose
ISG Commercial Ltd are seeking professional control room operatives to join our expanding team within a prestigious venue in London.
The successful candidate (SIA/CCTV licensed) will be responsible for maintaining and facilitating security requirements of designated site levels and maintain high standards of professionalism at all times.
This is a full time role, working on a shift pattern of 4 on 4 off (days, nights and weekends)
We offer a competitive rate of pay and training will be provided.
20 days holiday.
Uniform provided.
Key Responsibilities
- To monitor the CCTV systems, ensure that all security processes are adhered to and report any fire/medical occurrences to the relevant persons/departments.
- Manage key register
- Patrol grounds, inside and out
- Ability to work using your own initiative and direct staff members where required.
- To ensure that all incidents are recorded with video and responded to by staff on the ground.
- Ensure that all incidents are reported and responded to correctly and incident reports completed where required.
- Always provide a consistent professional service.
- Always maintain a high security awareness.
- Ensure no unauthorised persons allowed within prohibited areas including Control Room.
- Proficient use of relevant communications equipment will require the candidate to have good communication skills and good voice procedures.
- The Security Control Room Operator will dispatch security officers as required via telephone and/or radio.
- Ability to work as a team toward KPIs and targets.
Person Specification
- Professional, highly driven, flexible, enthusiastic, proactive, self-motivated team player
- Smart and confident.
- Ability to multi-task and work well under pressure.
- Computer literate and good communication skills, both written and verbal.
- Previous experience in a control room position is desirable.
- Have an ability to deliver concise and clear verbal and written reports where necessary.
- Demonstrate reliability including the ability to deliver high standards of both punctuality and attendance to ensure team effectiveness and availability.
- Excellent interpersonal skills and the ability to interact with people at all levels.
- Immaculate presentation.
- Always maintain and practice a high degree of confidentiality.
- Able to be vetted back 5 years or since leaving compulsory education.
- Provide support to the wider team when required.
- Have a knowledge of the NATO phonetic alphabet.
- SIA/CCTV licence.
- Driving license (preferable)
Job Types: Full time, Permanent
Salary: £11.95 per hour
Job Type: Full-time
Salary: £11.95 per hour
Benefits:
- Company pension
- Free parking
- On-site parking
Schedule:
- 12 hour shift
- Day shift
- Night shift
Experience:
- CCTV: 1 year (preferred)
Licence/Certification:
- CCTV Licence (required)
Work Location: In person
