Job description
To assist Senior Managers in ensuring the provision of a comprehensive, confidential, accurate, administrative and secretarial service and to work as a member of the administrative team. The role involves a substantial amount of minute taking at senior meetings.
Trafford Mental Health Services provide local, high quality, efficient and effective services for people experiencing problems with enduring mental illness, working towards meeting national targets jointly with commissioners and other partner agencies. The service involves patients and service users at all levels of decision-making.
Act as a key link in the communications process between the Senior Managers and members of the service. Receive and initiate a variety of telephone calls on behalf of the service, using initiative to deal with matters where possible, taking messages and re-directing calls as appropriate. Liaise with managers and staff from external agencies and internal services.
Type a variety of letters and reports using Word and a number of other IT packages. Work can be done from manuscript, copy, audio or dictation. Complete work within allocated timescales and to a professional standard.
Receive and record all incoming mail and email transmissions. Prioritise the mail, ensuring all issues of an urgent nature are brought to the relevant manager’s attention. Where appropriate, produce draft responses or obtain additional information/responses from other managers for approval by relevant members of the team.
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 6,400 members of staff, who deliver services from more than 160 locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
See attached detailed job description and person specification:
Staff benefits
- Pay Enhancements – 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
- 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
- Excellent pension
- Cycle to work scheme
- Salary sacrifice car scheme
- Wellbeing programme
- Blue Light Card Discounts