SCUK Global Account Director - Tesla Redhill, South West England, England
Job description
WHAT YOU WILL BE DOING
The Global Agreements (GA) team is an important business unit within Santander Consumer Finance HQ dedicated to supporting the needs of our key manufacturer and automotive partners across the globe.
As with all Santander units, the GA team promotes an environment where a diverse mix of talented people can work together to achieve strong results.
Working within the GA team is a great opportunity for anyone looking to gain international experience and an understanding of varied teams and markets.
Reporting to the Global Account VP Commercial Director, the role of the Global Account Director Tesla is to take responsibility for the operational management and needs of the OEM on a global level. This includes co-ordination of the needs of central office and the individual markets. Relationship management is a key objective to help develop and grow the partnership as the partnership with Tesla is non-exclusive. Ensuring all operational objectives are carried out across the markets is key to success. The role is also to help, support and advise the Santander markets in achieving their local objectives. Expanding the existing partnerships into new markets is also a key objective.
Working within the GA team is a great opportunity for anyone looking to gain International experience and an understanding of varied teams and markets.
What you will be doing?
- Manage and co-ordinate the global relationship with the customer up to the Director level.
- Agree and gain commitment to mutual goals to maximise SCF share of the finance business available from Tesla as partnership is non- exclusive.
- Work with Tesla to improve SCF share of finance business by improving the digital journey, automation of processes on a pan European basis.
- Ensure the maximisation of Customer Retention to ensure customer loyalty to the OEM. Work with OEM, local and central teams to achieve this.
- Ongoing Management and support of the performance of the markets to deliver Key Performance Indicators in terms of profit, penetration, and volume.
- Regular performance reviews with the OEMs to ensure objectives are being chieved and to take action to close any gaps in performance.
- Support the budget and objective setting process for the success of the account.
- Support and manage projects where applicable to add value to the customer account especially Digital journey, New Products and processes.
- Manage the Global Account Executive role/Global Account Manger role to ensure effective delivery of Management Information to help develop the business.
- Work with the Global Accounts VP Commercial Director to help develop share of business and new markets with the as opportunities arise.
What we are looking for?
Excellent strong leadership skills and Account Management experience at Senior Management / Director level as well as;
- Ability to communicate, negotiate, influence and motivate at all levels.
- Extensive OEM or motor finance experience.
- or good understanding of Digital Sales Journey in similar industry.
- Good understanding and experience of digital sales journey is an advantage.
- Proactive and self-motivated work ethic
- Excellent presentation skills
- Customer focused attitude.
- Good computer skills (MS Excel, PPT, Word, Outlook).
- Excellent initiative and problem-solving ability.
- Educated to degree level or equivalent is preferred.
Other things you need to know
You need to have the ability to travel abroad, extensively, to carry out their role and UK candidates must be located near a major international airport, ideally in the South East of England.
What we offer
We have a range of benefits available which include:
- Competitive base salary, with bonus and car allowance of £6,000 per annum
- 30 days holiday per annum, plus bank holidays.
- Pension contribution. Minimum 5% with an employer matched contribution.
- Corporate rates for private medical insurance and other insurance products
- Employee assistant programme
- Enhanced family friendly policies
- Sharesave scheme
- Discounts on high street brands
Equal Opportunities
Santander are an equal opportunities employer. Our customers come from a wide range of backgrounds, and so do our people. By reflecting and celebrating diversity in our workforce, we’ve created an inclusive culture, which adds real value to our business.
When we talk about diversity, we’re not just paying lip service. It’s too important. Everyone here is selected, promoted, and treated on their aptitude and skills to do the job, irrespective of their gender, age, disability, race, religion & belief, or sexual orientation. It’s a culture where everyone counts, in which the diverse range of backgrounds and perspectives makes us stronger and helps us retain talented people and develop them to their full potential.
What are the next steps
If you are interested in this role and believe you have the skills, experience, and knowledge then we’d love to hear from you. Please go ahead and click apply which will take you through some questions and allow you to submit your CV and covering letter.
