Scrum Master

Scrum Master Bristol, England

Lloyds Banking Group
Full Time Bristol, England 57078 - 63420 GBP ANNUAL Today
Job description

End Date
Friday 23 June 2023
Salary Range
£57,078 - £63,420

Agile Working Options
Hybrid Working
Job Description Summary
As a Scrum Master you’ll operate at Team level as a change agent with a passion for working with people and teams to help them reach their best and deliver their best for customers and the bank.

You’ll encourage your team’s understanding of Agile frameworks, Transformation Principles and Practices, and support them to establish their ways of working, to self-manage and continuously improve in delivering change and value safely. In summary a scrum master is there to help the team deliver more value, more quickly at a sustainable pace.

At <insert lab/programme>, a learning culture is important. We continuously strive to improve your knowledge and skills in the role. You'll receive support from your chapter lead and will support less experienced scrum masters in the lab. You’re encouraged to contribute to the community, sharing knowledge and great practice.

Here’s where you’ll make a difference:
  • Support the Team and Lab to understand and utilise Agile frameworks (Scaling, Scrum, Kanban etc) and Agile events (Scrum of Scrums, PI planning, retrospectives etc) to understand the value and purpose of them.
  • Help the Product Owner to manage an effective Product Backlog
  • Guide the team to break work into small, discrete pieces of value or learning.
  • Promotes best practices in refinement, prioritisation, stakeholder engagement and introducing tools and techniques.
  • Coach and empower the team to self-manage, utilise feedback for continuous learning and improvement in efficient and incremental value delivery.
  • Enable the team to understand and visualise the optimal sequence of work, measure and understand their performance through metrics (throughput, cycle time, happiness etc) and use this as the basis for their improvement activity.
  • Promote psychological safety and wellbeing creating a safe, trusting, and open environment for the team.
  • Coach and support the team to identify blockers / barriers to effective delivery and remove these.
  • Learning/curious mindset, energy, and enthusiasm for creative disruption and to continuously strive to improve the organisation, team, and your knowledge and skills.

What we need from you:

  • Knowledge and understanding of Agile Frameworks (such as the Scrum, Kanban, Lean, SaFE) and has practical experience of working in Agile environments.
  • Shows knowledge and some experience of other techniques that support Agile working, such as Dev Ops, Lean, System Thinking, Queueing Theory, Complex Adaptive systems, Theory of Constraints / Critical Chain.
  • Demonstrates knowledge, understanding and experience working with the Transformation Principles and Practices (TP&Ps). <if an external job ad reword to understanding and experience of techniques to improve the teams ways of working>
  • Scrum Master Certification – PSM1 or equivalent is desirable however support will be available to achieve this.

  • Personally meets customer needs related to standard products and services and/or supervises a team of customer advisors.
  • Grows own capabilities by pursuing and investing in personal development opportunities and develops the capabilities of direct reports by working within existing development framework; provides specialised training or coaching in area of expertise to others throughout the organisation.
  • Identifies shortcomings and suggests improvements to existing processes, systems and procedures, then delivers a plan for a small element of a change management programme with guidance from a project/programme manager.
  • Delivers prescribed outcomes for area of responsibility by working within established knowledge management systems.
  • Delivers outcomes by managing others and working within established systems.
  • Defines, delivers, and adapts specialized products/services to meet customer needs by selecting the best possible approaches available within established systems.
Job Description
Bristol based (2 days in the office)

Benefits: Annual personal bonus, 15% employer pension contribution (when you put in 6%), private medical insurance, 30 days holiday plus bank holidays.

We’re a family friendly organisation who focus on delivery, not time at your desk. A mature, flexible work environment, flexible start/finish hours, agile working practices. We care about your mental health and want to enable a good work-life balance.

Who are Lloyds Banking Group?
Lloyds Banking Group is the UK’s leading digital franchise, with over 20 million active online customers across our three main brands - including Lloyds Bank, Halifax and Bank of Scotland - as well as the biggest mobile bank in the country. We're building the bank of the future, and we need your help.

Are you ready to be at the heart of modernising the data landscape of Lloyds Banking Group?
We’re on a mission to build the bank of the future, and we need your help to do it! We’re creating exciting opportunities in Data and Machine Learning to modernise our data platforms and tooling using data to deliver against our purpose in an ethical way.

What will I do?
As a Scrum Master you’ll operate at Team level as a change agent with a passion for working with people and teams to help them reach their best and deliver their best for customers and the bank.

You’ll encourage your team’s understanding of Agile frameworks, Transformation Principles and Practices, and support them to establish their ways of working, to self-manage and continuously improve in delivering change and value safely. In summary a scrum master is there to help the team deliver more value, more quickly at a sustainable pace.

In Enterprise Data Machine Learning (EDML), a learning culture is important. We continuously strive to improve your knowledge and skills in the role. You'll receive support from your chapter lead and will support less experienced scrum masters in the lab. You’re encouraged to contribute to the community, sharing knowledge and great practice.

Here’s where you’ll make a difference:
  • Support the Team and Lab to understand and utilise Agile frameworks (Scaling, Scrum, Kanban etc) and Agile events (Scrum of Scrums, PI planning, retrospectives etc) to understand the value and purpose of them.
  • Help the Product Owner to manage an effective Product Backlog
    Guide the team to break work into small, discrete pieces of value or learning.
  • Promotes best practices in refinement, prioritisation, stakeholder engagement and introducing tools and techniques.
  • Coach and empower the team to self-manage, utilise feedback for continuous learning and improvement in efficient and incremental value delivery.
  • Enable the team to understand and visualise the optimal sequence of work, measure and understand their performance through metrics (throughput, cycle time, happiness etc) and use this as the basis for their improvement activity.
  • Promote psychological safety and wellbeing creating a safe, trusting, and open environment for the team.
  • Coach and support the team to identify blockers / barriers to effective delivery and remove these.
    Learning/curious mindset, energy, and enthusiasm for creative disruption and to continuously strive to improve the organisation, team, and your knowledge and skills.

About you... what skills, qualities, background are we looking for:

  • Experience of using and understanding Agile Frameworks (such as the Scrum, Kanban, Lean, SaFE) and has practical experience of working in Agile environments.
  • Shows knowledge and some experience of other techniques that support Agile working, such as Dev Ops, Lean, System Thinking, Queueing Theory, Complex Adaptive systems, Theory of Constraints / Critical Chain.
  • Experience in co-ordinating sprint reviews/planning, backlog refinement, retrospective meetings and daily stand ups.
  • Experience of managing projects and backlogs in tools such as Confluence and JIRA.
  • Competent in JIRA and confluence to help teams identify patterns track progress and use these tools positively, so the team can find opportunities to improve
  • Experience in managing multiple scrum teams and Product owners
  • Ability to drive change within the team and demonstrate methods of continuous improvement to accelerate speed to market.
  • Experience of delivering value and increasing speed to market through continuous improvement and team velocity
  • Scrum Master Certification – PSM1, CSM, SAFe PMP accreditation would also be desirable however support will be available to achieve this.
  • Experience in helping teams reach a higher scrum maturity
  • Identifies shortcomings and suggests improvements to existing processes, systems and procedures, then delivers a plan for a small element of a change management programme with guidance from a project/programme manager.

What do you get in return?
We're dedicated to giving you opportunities and support to develop you both professionally and personally to optimise your potential.
As a new colleague, you’ll join us on our journey to build a 21st century bank that reflects modern Britain, and craft an inclusive culture where all colleagues feel welcomed and valued.
We're committed to building a workforce which reflects the diversity of the customers and communities we serve, and to building an inclusive environment where all our colleagues can be themselves and succeed on merit. We support the principles of agile working and are happy to consider flexible working arrangements. We're an equal opportunity employer and deeply value diversity within our organisation.
Together we make it possible!

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

Scrum Master
Lloyds Banking Group

www.lloydsbankinggroup.com/careers
London, United Kingdom
Charlie Nunn
Unknown / Non-Applicable
10000+ Employees
Company - Public
Banking & Lending
Finance
1695
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