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We have an opportunity for a Scheduler to join our Responsive Team in Milton Keynes; allocating works to a number of operative’s daily, ensuring productivity and providing a good customer service to our client and residents.

Key Accountabilities will include:

• Schedule works into diaries for up to 20 operatives daily ensuring diaries are full and immediate attention is given to allocate work to operatives when they become free.

• Check the system for emergencies and manage within a timely manner to ensure targets are meet

• Respond to telephone variations by seeking approval from duty surveyor so operatives may continue on the site through to completion

• Arrange inspections for supervisors

• Provide a high quality service to our client on a face to face basis

• Working within a team to achieve goals and targets achieving daily targets of a minimum of 60 allocations each day of new orders

  
  

We are looking for you to have relevant experience gained from working in a similar industry and environment.

To be successful in the role you be an excellent communicator with the ability to problem solve, multi task and work to tight deadlines.

A bit about us:

Wates Group is one of the largest and most successful family-owned private construction, development and property services companies in the UK.

Within the Group, Wates Living Space is one of the UK’s leading providers of planned and responsive maintenance services in the social housing sector, maintaining over 500,000 homes nationwide every year. Our leading position within the maintenance sector has enabled the business to realise ambitious strategic growth, offering our clients a truly integrated national service for all of their maintenance requirements.

As a progressive and rewarding business we offer our people the opportunity to grow their careers whilst working together to deliver the promises we make to our customers.

Our company values of integrity, intelligence, performance, teamwork and respect for people, communities and the environment run through our business at every level and are at the heart of everything we do.

The wellbeing and safety of our people is our priority, therefore creating a zero harm culture and encouraging a healthy work-life balance is important to us. Wates Group are a responsible and inclusive employer and are proud to have been recognised for this through accolades including C2E (Committed to Equality) and Investors in People (Gold).

Wates Group is one of the largest, and most successful family-owned private construction, development, and property services companies in the UK. We are building a place to work where everyone belongs, by one small act of inclusion at a time. We celebrate difference and welcome diversity.

As a responsible and inclusive employer, we are committed to equality and are proud to have been recognised for this through a range of accolades including gold accreditation with Investors in People, we are also a Disability Confident employer. Being a family owned, business means we understand and value long term relationships.

The Wates Group are committed to three ambitious environmental targets for 2025: Zero Waste, and Zero Carbon, from our operations and Positive Nature Enhancement. Wates are pushing to take a leading role in reducing our industry’s environmental impact.