Scheduler Liverpool, England
Job description
We are one of the fastest growing contractor in the North West with a forecasted turnover in excess of £70 million this year, a team of just under 700 staff and the ambition to continue this growth.
Operating across Liverpool, St Helens, Warrington and North Wales, HMS maintain more than 40,000 homes. A social organisation with a commercial focus generating income to drive our activities and deliver lasting change, HMS aim to invest £5m a year into local communities and life changing causes.
Great HMS people share qualities we value highly. They are problem-solvers, able to work well within our team. They are open, honest and committed to doing the right thing at all times, and they always look for ways to do things better, focused on making sure we achieve our aims. If you can share our way of working, you’ll enjoy working with us
This is an important role in which you will:
- Create/manage and plan work
- Work towards targets and KPI’s
- Answer phones/ replying to emails and communication
- Prioritising workload
- Updating systems with accurate information
- Use different inhouse systems
- Administrative skills
- Ability to resolve scheduling and logistics conflicts.
- Ability to input data into spreadsheets such as excel
- Emergency line cover - this will be on a rota for a rolling 6 weeks and you be expected to work these shifts in addition to your normal working work for additional pay. These do include unsociable hours.
To be successful in this role you will need:
- Excellent phone etiquette
- Professionalism to communicate in a polite manner
- Customer service experience
- Administrative experience
- Planning experience is preferable but not necessary
- Punctuality
- Experience on computer systems such as word
What Can Torus Group Offer You
In return, we offer a modern workplace that is challenging, supportive and gives you room to grow your skills – along with a package of benefits that shows how much we value your contribution and care about your wellbeing, such as:
- 22 days holiday rising to 25 plus bank holidays (pro rata)
- Holiday purchase scheme
- Company Pension Scheme
- Company life assurance
PLEASE NOTE:
Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed;
- Right to work verification
- Qualification certificate check
- 2x Completed references
- OH Health Questionnaire – Fit For Work
- Completion of all new starter documentation including signed T&C’s
