Job description
DENTAL RECEPTIONIST
Job Summary
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
The dental receptionist will provide full clerical support to both surgery and patients and operate the computer/appointments system. Welcome patients and their visitors in to the practice in a friendly and professional manner either in person or via the telephone. Receive patients from surgery at the reception area.
Job Responsibilities
Administration
- To have a thorough knowledge of all Practice procedures.
- To work in accordance of written protocols
- Pulling/filing notes for surgeries and update as necessary
- Filing post in medical records
- Fax and photocopy as requested
- Taking receipt of monies and recording it correctly on patients’ notes.
Reception
- Receiving patients consulting with members of Practice team
- Be able to cover all reception position as necessary
Appointments
- Process appointment requests for today future appointments from patients by telephone and in person.
- Deal with visits requests
Computer
- Registrations of new patients – computer data entry and dental records.
- Process patients change of address – computer data and dental records.
Telephone
- Have working knowledge of telephone system.
Other Tasks
- Ensure building security – have thorough knowledge of doors/windows/alarm.
- Any other tasks allocated by managers
Saturdays
9am - 2pm
Job Type: Part-time
Part-time hours: 5 per week
Salary: From £12.00 per hour
Benefits:
- Employee discount
Schedule:
- Day shift
- Weekends only
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Work Location: One location
Application deadline: 27/02/2023