Sales Support Executive Newbury, England
Job description
Location: Blended home working
Salary: Competitive + Vodafone Benefits
Hours: Full time (37.5 hours per week – Mon to Fri)
Blended
Vodafone UK Business are revolutionising how customers use technology and connectivity, ensuring they are ready for today and the digital innovation of tomorrow.
What will you be doing?
As part of the Indirect Business Operational Readiness Team the Pre-sales Support Executive will be a supporting the Technical pre-sales team for the Indirect Business Channel. You will work as part of a team to manage quotes daily, being responsible for allocated quotes using our tools and processes to meet customer deadlines.
Key accountabilities include:
- Responsible for the creation of clear and unambiguous quotes.
- Responsible for the capture of all associated costs, and technical elements required for each quote.
- Providing presales support for low complexity customer requirements across a range of Vodafone Business solutions and services.
- In providing this support you will be able to demonstrate how our products and services meet the customers’ needs and be able to communicate this to the customer.
- Will also be required to work with other members of the pre-sales and wider Vodafone team in the support of more complex opportunities.
- Responsible for providing costs for Finance approval. This includes responsibility for maintaining a relationship with key Partner contacts in order to obtain costs and validate configurations.
Who are we looking for?
Essential:
- Experience working in a sales or customer facing role
- Partner relationship support
- A good understanding of sales support methods and processes
- Ability to work across multi-functional and cultural boundaries to deliver services and change
- Some knowledge of networking including MPLS, IP Networking and Internet Services
- Excellent communications skills
- Professional qualifications CCNA or equivalent
- Experience within a Presales support role working for an ISP or telecommunications provide
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. So, if you’re excited about this role but your past experience doesn’t align exactly with every part of the job description, we would encourage you to apply as you may be just the right candidate for this role or another role, and our recruitment team can help see how your skills fit in.
What’s in it for you?
An excellent remuneration and bonus package with 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We’re also proud to provide a Reconnect programme with flexibility to support individuals returning to work after a career break and our market-leading parental leave policies. We’re committed to supporting you throughout every step of your career at Vodafone.
Together we can
Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (careers.vodafone.co.uk) under Career Support, for guidance.
Posting end date: 28/03/2023
