Job description
About The Role
You’ll be responsible for providing world class customer service, demonstrating exceptional product knowledge and building quality customer relationships to achieve business goals whilst being an ambassador for the Harrods brand.
About You
With a retail background, ideally within senior sales, our expectations, standards and pace will stretch and develop you. We’re a friendly team that works together and shares the pressures, but don’t under-estimate the challenges. Ours is a fast-paced environment and you’ll need:
Previous experience within retail or customer service.- The communication skills to make a quick, long-lasting impact in a highly skilled team.
- A genuine interest and passion for Harrods.
- Self-motivation to learn and develop your product and industry knowledge.
- An out of the box thinking mentality, to surprise and delight customers with exceptional customer service and interpersonal skills.
- A strong ability to work within a team.
- Great organisational skills to keep the shop floor running smoothly.
- Ability to work morning and evening shifts as well as weekends.
About Us
Our Harrods store in Heathrow plays a key part in attracting hundreds of customers that visit the airport. As the world’s leading luxury retail emporium, we combine prestigious brands with sublime surroundings and magical customer experiences. Here, world-leading brands meet world-class service.
Our Promise To You
Share our drive to create seemingly impossible luxury experiences for customers, then this will be a hugely important move for you. As well as the chance to learn from true retail experts, you’ll have the satisfaction of working with world-class brands and a team that’s setting the standards for the industry.
Uniquely You
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about our people, our culture, and careers opportunities search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram, @togetherharrods
Additional Information: