sales representative North York
Job description
Main Purpose of the Post:
The main purpose of the post is to take full responsibility for the day to day operational management for customers and their supporting infrastructure. The post will also be responsible for booking on customers.
Responsibilities:
- To coordinate, develop and maintain the client administration systems, standards and operational procedures
- To manage booking for customers
- To manage sales for Aquatics
- To lead and direct on all day to day operational interaction with the instructor
- To take responsibility for the management of ADA
- To ensure all accidents are clearly documented, actioned and reported
- To closely monitor and report on pool capacity utilisation
- To manage, record and report on complaints & customer feedback received and any relevant outcomes
- To be responsible for the coordination and reporting on the pool margins, utilisation, customer retention, client numbers as part of the monthly/termly business planning review processes to meet the business sales KPI’s
- Any other duties as may be deemed appropriate.
Person Specification:
We are looking for someone who: Personal Motivators
o Enjoys talking to lots of different people
o Gets a buzz from having lots of different things to do
o Likes to take responsibility for solving problems as they arise
o Enjoys meeting customers’ needs
o Likes to enthuse others about Water Babies
Resilience
o Shows positive emotions to customers
o Remains calm with difficult customers
o Is able to understand the feelings of others
Interpersonal Dexterity
o Builds rapport quickly over the telephone
o Able to communicate clearly
o Can explain concepts simply and confidently
Intellectual Capability
o Can multi-task
o Is able to create order and process
o Completes tasks to high standards
o Can switch from one thing to another quickly
Water Babies Ltd reserves the right to vary the content of the job specification, after consultation, to reflect the changes to the job without changing the general character of the post or level of responsibility.
Job Type: Full-time
Salary: $45,000.00-$50,000.00 per year
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
Work Location: In person
Expected start date: REPLACEMENT_STRING04-17
