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Job description

We're hiring a Customer Service and Sales Associate in the UK! Join our team and enjoy a dynamic work environment where you can deliver exceptional service and drive sales.

Here are the key details:

Responsibilities:

• Provide outstanding customer service, promptly addressing inquiries and resolving issues.
• Drive sales by engaging customers, promoting products, and maximizing sales opportunities.
• Maintain product knowledge to effectively educate customers and recommend suitable solutions.
• Assist with order processing, payments, and tracking deliveries.
• Build strong customer relationships to foster loyalty and repeat business.
• Resolve complaints and escalate complex issues as necessary.
• Maintain accurate sales records and provide regular reports to management.

Requirements:

• Customer-focused with a passion for delivering exceptional service.
• Sales-driven with a proven track record of meeting or exceeding targets.
• Excellent communication skills and ability to build rapport with customers.
• Strong problem-solving abilities to address customer issues efficiently.
• Collaborative team player who can adapt in a fast-paced environment.
• Tech-savvy with proficiency in computer systems and CRM tools.
• Flexible availability for full-time work, including weekends and occasional evenings.

If you meet the qualifications above and are excited about the opportunity to work with a dynamic team of professionals, please submit your resume for consideration for our clients opening.

Job Type: Full-time

Pay: £450.00-£700.00 per week

Benefits:

• Casual dress
• Company events
• Employee discount

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• Dalkeith: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person