sales representative Aylesbury, England
Job description
[Ideal Start date: Monday 3rd July 2023, although this can be pushed back for the right candidate]
We are currently seeking a highly motivated and driven individual to fill the role for an Entry Level Customer Service Administrator, with the ability to progress further for the right candidate. If you have a passion for providing exceptional customer service and are looking for a challenging and rewarding career, please apply for this exciting opportunity to grow and develop with our company.
Osmo is an industry leading brand of wood and wood care products sold in over 60 countries worldwide. Using only the highest quality and natural ingredients Osmo is a sustainable brand that can be relied upon. An exciting opportunity has arisen to join our well-established organisation based in Aylesbury. We are looking to recruit a friendly and enthusiastic individual to join our small but rapidly expanding sales, customer service and admin team in a fast-paced but relaxed and casual working environment.
Responsibilities and Duties
- Providing excellent customer service through phone and email communication.
- Processing sales and purchase orders, returns and claims.
- Investigating and resolving customer disputes.
- Assisting customers with their inquiries in a professional and timely manner
- Coordinating with other departments to ensure prompt resolution of customer issues
- Building relationships with our customers.
- Maintaining accurate records of customer interactions and transactions
- General and admin support to all departments.
Required Skills
- Excellent communication skills with a polite, professional, can-do attitude.
- High standard of verbal and written communication skills
- Good standard of numeracy and literacy.
- Strong attention to detail and organizational skills
- Enthusiastic personality with a strong work ethic.
- Ability to prioritise tasks and thrive under busy workloads.
- Working well as part of a team
- Ideally Proficient in Microsoft Office Suite
- Ability to work effectively in a fast-paced, team-oriented environment
- Willingness to learn new skills and take on increasing responsibility
- Ability to use own initiative, while seeking assistance when necessary
Experience
Experience in customer service and using Sage and Microsoft applications would be beneficial although not essential, as training will be provided.
Benefits
In return we offer competitive salary (negotiable depending on experience) with pro-rata holiday including Christmas shutdown.
Opportunities for growth and advancement within the company
Dynamic and supportive work environment
The full-time position is Monday-Friday, working hours between 8:30–17:00.
If you have the relevant skills and feel this role is perfect for you, please apply by enclosing your CV, ideally with a cover letter directly to Annmarie Cavalier.
We look forward to hearing from you!
Job Type: Full-time
Salary: £19,000.00-£24,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
- Yearly bonus
Experience:
- Administrative: 1 year (preferred)
Work Location: In person
Expected start date: 01/07/2023
