sales representative Windsor
Job description
Calling all Entertainers!
As the largest casino resort in Canada, Caesars Windsor’s upscale resort offers headline entertainment, an award-winning Four-Diamond hotel, a wide selection of restaurants and premium banquet space. Our world-class, premium brand is renowned for its attentive service and luxury. At Caesars, we inspire grown-ups to play and we depend on each one of our remarkable employees to help us deliver our mission. Join us, won’t you? Visit CaesarsWindsor.com for more details
Job Summary
As a member of our Hotel and Convention Sales team, the Sales Specialist provides administrative support to the Sales Management team by liaising with various departments and customers to ensure the successful execution of functions.
Primary Accountabilities
- Responds and communicates through email and telephone inquiries from customers interested in all aspects of banquet functions; meeting space and configuration; conference bookings; menus and cost
- Conduct site inspections for those interested customers
- Coordinate room only groups once booked by Sales Managers
- Generate Banquet Event Orders for functions as assigned
- Prepares template Letters of Agreements pertaining to catering functions and delivers them to customers for signature
- Answers telephone inquiries and direct calls
- Provide client support including processing client leads and debriefing after each event
- Identify optimal meeting room configuration, recommends, function flow and food and beverage options to enhance function efficiency and productivity
- Knowledgeable with credit extension and works with Finance using Delphi, Letters of Understanding, credit applications and advance pay policy and procedures when communicating with clients
- May attend related trade shows in order to sell functions during these shows
- Assist with administrative tasks, such as keying, filing, summarizing upcoming function event information, communication distribution relating to function
- Compile, maintain, and distribute various Banquet and Catering reports
- Must be able to work all shifts
- Complies with Windsor Casino Limited policies and procedures
- Performs all related tasks as assigned by management
- Upholds the highest standard of internal and external customer service always
Success Criteria
- 1 - 3 years' experience in hotel or related experience, specifically in event/sales coordination
- Experience using MS Office suite of products (Word, Excel and Outlook)
- Experience using industry specific software (Delphi system and presentation packages)
- Typing ability at a rate of 40 WPM (will be tested)
- Ability to communicate effectively, both verbally and in writing
Application Instructions
Please submit applications directly to Caesars Windsor from Indeed by visiting wclonline.com or by clicking careers at the bottom of www.caesarswindsor.com and applying to the Sales Specialist position. Questions or concerns regarding how to apply can be sent to recruitment@ caesarswindsor.com.
Applicants must be at least 19 years of age to work for Caesars Windsor
Caesars Windsor has created policies and procedures to meet the required Accessibility Standards for Customer Service, Ontario Regulation 429/07 under the Accessibility for Ontarians with Disabilities Act. 2005. Accommodations are available for applicants with disabilities. If you require accommodation, please contact us in order to determine an acceptable format.
Job Type: Full-time
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Vision care
Work Location: In person
About Caesars Entertainment
CEO: Tom Reeg
Revenue: $5 to $10 billion (USD)
Size: 10000+ Employees
Type: Company - Public
Website: www.caesars.com/careers
Year Founded: 1937
