sales operations manager Remote
Job description
Paragon 28’s growth continues and we’re looking for more great employees! Now is your chance to join this public company dedicated to improving patient’s quality of life with the treatment of the most challenging foot and ankle conditions! We are currently looking to fill the position ofSales Operations Specialist with a starting range of $24.00 - $26.00/hour, dependent upon experience, education, and skills.This role is eligible for remote work within the US.
Reporting to the Director of Sales Operations, the Sales Operations Specialist will be responsible for timely processing of all sales order activity, including timely transfer and allocation of inventory to support daily billing activities. As well as timely processing of all sales order adjustments received via internal or external customer requests.
This position will work closely with sales agents, end customers, and internal stakeholders to ensure timely revenue recognition and accurate accounting of saleable inventory on an ongoing basis.
Key Responsibilities
- Responsible for sales order lifecycle management for all orders activity (US/OUS and Core/PSI).
- Conducts daily review of order-to-cash pipeline to ensure that kit-level inventory is properly transacted, and all salable component-level inventory is allocated prior to purchase order application.
- Resolves all billing and delivery block issues related to pricing and batch discrepancies.
- Continuous reconciliation of surgical case to case billing activity.
- Processes all sales order adjustments resulting from internal and external sales order/invoice disputes.
- Provides periodic reporting of area activity to ensure adequate visibility.
- Supports critical period-end sales and field inventory activities.
- Provides guidance to internal teams on resolving inventory variances.
- Participates in User Acceptance Testing for system enhancements, as requested.
- Performs other duties as assigned.
Work Environment:
Remote
Qualifications
- High school diploma or equivalent (Bachelor's Degree preferred).
- Minimum of 3 years of relevant professional experience (Business, Operations, Supply Chain, Customer Service and/or Hospital
- Ability to approach end customer and sales agent requests in a proactive and consultative manner.
- Self-motivated; can work with minimal supervision remotely traveling to key customers.
- Experience with ERP systems, SAP preferred
- High aptitude for problem solving and troubleshooting
- Exhibits professionalism, particularly when working cross-functionally
- Excellent communication and interpersonal skills
- Proficient with Microsoft systems (Excel and PowerPoint specifically)
P28 is a leader in the development and distribution of medical solutions for the foot and ankle industry. Established in 2010,every member of our inspired and dedicated team serves a vital role in the achievement of our mission: to strategically build a company around the core principles that drive innovation and quality. We're located at 14445 Grasslands Dr., just off E-470 and Peoria St. on the east side of Englewood, CO.
We offer comprehensive medical coverage with generously subsidized premiums for both employees only and coverage with dependents. Plans include prescription drug and behavioral health coverage as well as telemedicine services. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness), pet insurance and more. Free counseling services and resources are offered for emotional, physical, and financial wellbeing through our Employee Assistance Program. A safe harbor 401(k) Plan with 3% match and an Employee Stock Purchase Plan, which allows purchase of P28 stock at a discounted rate. You are able to accrue 15 days of PTO over 12 months to maintain a fulfilling work/life balance. Our working environment is considered Colorado Casual. Onsite we have a fresh food kiosk, free parking and will have a new, expanded fitness center!
Paragon 28 is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualifications, merit and business need.
Notice to Recruiters and Staffing Agencies: to protect the interests of all parties, Paragon 28, Inc. will not accept unsolicited resumes or referrals from any source other than directly from a candidate or an approved vendor that has a written and signed agreement in place through the Paragon 28, Inc. HR department. Please do not contact or forward resumes or referrals to our company employees. Any unsolicited resumes will be considered Paragon 28, Inc. property. Paragon 28, Inc. is not responsible for any charges or fees related to unsolicited resumes or referrals.
Job Type: Full-time
Pay: $24.00 - $26.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Education:
- Bachelor's (Preferred)
Experience:
- relevant professional: 3 years (Preferred)
Work Location: Remote
