Sales Office Co-Ordinator- Summer Temp Frome, England

Lilley's Cider

Full Time Frome, England 22880 GBP ANNUAL Today

Job description

Lilley’s Cider are looking for a Sales Office Co-Ordinator to join our busy office-based sales team near Frome. You will be working as one of the team within the sales office with responsibility for the team's administrative requirements.

This role is a temporary role- May- Sept/Oct

Role Responsibility

As a Sales Office Co-Ordinator your day-to-day remit includes but are not limited to:

Answering customer telephone enquiries
Processing telephone and e-mail orders
Processing card payments
Process and produce picking lists and driver’s routes
Collating data and keeping updated customer information in our CRM
Dealing with customer queries efficiently and in a timely manner
New customer accounts
Liaising closely with the Accounts department and other Lilley’s Cider departments
Assisting with website amendments and orders
Keeping customers updated on progress of their orders throughout the process and being proactive in resolving any issues, escalating to manager as needed.
Data input
General office duties
Sales research and working closing with the sales team on developing new business

The Ideal Candidate

Our employees have a can-do attitude, distinguished by computer and customer excellence, with a willingness to embrace team working and a passion for client service. You will be able to demonstrate a similar supportive, flexible, and driven ethos and will have accumulated the following experience and skills:

Essential Skills:

You will need two years (Minimum) office experience in a similar role.
You must be proficient in Microsoft Office.
Demonstrate a high level of Customer service.
You will need to be computer literate with accurate keyboard skills
You will need to be assertive, articulate, have a good telephone manner and possess excellent verbal and written English skills.
You must have excellent communication on all levels.
Have a self-motivating and positive attitude.
Be able to work to tight timeframes.
Have experience working in a high-pressured environment.
Have a good attention to detail.
Use initiative to problem solve.

Desired Skills:

Sage 200 experience
Strong Administration Skills
CRM experience
Problem Solving skills.
Sales experience
Interest in Cider (not compulsory)
Hospitality experience

What you can expect from us:

Lilley’s Cider is committed to creating a diverse working environment and encourages applications from all suitably qualified people,

40 Hours a week
Excellent and competitive salary package - Depending on experience (Salary will be negotiable to the right candidate
Working closely with a team of talented individuals with a great work ethic who also love to have fun!
28 days holiday (some bank holidays will be required) PRO-RATA
Product discount
A fantastic working culture
The opportunity to develop, progress and work within an organisation which is rapidly growing.
No weekends
Great Working environment in the countryside.
On-site parking.

Job Types: Full-time, Temporary contract

Salary: £22,880.00 per year

Schedule: