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Sales Manager

Description

There has never been a better or more exciting time to be a part of the Marine Troon team. Do you enjoy being a part of a talented team? And creating empathic guest experiences? If you do, we’d love to meet you.

We are looking for a Sales Manager to join a team of distinguished hospitality enthusiasts. The hotel reopened in 2022 following a hotel refurbishment and our goal is to create the greatest golf hotel experience in the world. Marine Troon is a landmark 89-bedroom Hotel, which sits adjacent to Royal Troon Golf Club, and is part of the Marine Lawn Hotels and Resorts collection.

THE ROLE

As a Sales Manager, you will pro-actively source new business for the hotel, develop relationships with agents and direct clients to keep the hotel a leader in the marketplace by following up on all sales leads, identifying opportunities, and conducting hotel presentations and site visits.

JOB DUTIES AND RESPONSIBILITIES

• Maintain up-to-date knowledge of Local national businesses and develop relationships to drive business in all segments (MICE, group, corporate and transient).
• To take the business to the next level with an all-encompassing strategy that envelopes all areas of the business and takes advantage of the opportunities available.
• To be responsible for the development and implementation of the hotel sales plan, which encompasses direct sales calls; tele sales; research; appointment making and trading; promotional campaigns; corporate entertaining, networking, social events, client familiarisation visits and contract negotiation.
• To drive and coordinate all sales activity to maximise revenue from existing accounts at the hotel on a national and international level.
• To constantly recognise and develop new accounts from the corporate markets.
• To investigate new areas of business in terms of market development into new territories and market segments to quantifiable targets.
• To ensure the accurate processing, distribution and recording/filing and following up of all sales correspondence, including the execution of contracts, quotations, confirmations, and cancellations.
• Regularly meet with the hotel General Manager and Director of Sales to communicate customers' feedback, sales information, competitor knowledge, pricing strategies, and any other influences that may affect the business.
• Participating in trade shows and events within hotels, the industry, and external organisations.
• Host client FAM trips at the hotel and conduct hotel show rounds.

WHAT WE ARE LOOKING FOR FROM YOU

• Computer literacy - Word, Excel, PowerPoint Outlook.
• Knowledge of Delphi, salesforce, and Opera Systems.
• Proactive sales experience within a hotel environment is a 'must'.
• Excellent communication skills and fluency in spoken and written English.
• Confident in meeting new people and presenting to large groups.
• Strong understanding of revenue management principles.
• Able to demonstrate a comprehensive understanding of all the key business segments; Corporate/MICE/Group/Leisure/Consortia.

THE PERKS

• Company discount on rooms.
• Generous recommend a friend scheme.
• Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal.
• Access to a 24/7 Employee Assistance Program.
• Discounts on the hotel food beverage.
• Recognition incentives.
• Team Member Events.
• Complimentary meal on duty in the Team Member canteen.
• Parking for cars.

ABOUT MARINE LAWN HOTELS RESORTS

Marine Lawn Hotels Resorts is a collection of bespoke hotels in the world’s most distinguished golfing destinations. Nestled among some of the most coveted courses across the globe, each of our properties offer unforgettable travel experiences inspired by the history and legacy of the once-in-a-lifetime destinations they call home. Here, we invite locals, neighbours, and international travellers alike to embrace the beauty of where land meets sea as they embark upon a journey rooted in service, storytelling, and adventure. For more information visit marineandlawn.com.

EQUAL OPPORTUNITIES

We are committed to recruitment practices that do not discriminate against any job applicant because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership and pregnancy and maternity.

RIGHT TO WORK

In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom.

Located on the beautiful South Ayrshire coastline, with bespoke views over the Royal Troon Golf club and across to the Isle of Arran, our stunning 4-star hotel in Ayrshire has everything you need for a relaxing getaway. Built-in 1894, The Marine Hotel was designed by notable Glaswegian architects Salmon and Gillespie and is a significant landmark in Troon. Now newly refurbished, our hotel features subtle Scottish themes, fabrics and textures all laced with the history of our building and surrounding area. Whether you’re joining us for a golf weekend, a romantic getaway, a meeting or special occasion, expect elegance, comfort, and above all else, true Scottish hospitality.