Job description
✈️ Exciting Opportunity: Join our Sales Administration Team at AJW Group!
Are you ready to embark on an exhilarating career in the aviation industry? AJW Group, a world-leading independent specialist in the supply, exchange, maintenance, repair, and lease of commercial and business aircraft spare parts, is looking for a talented Sales Administrator to join our team at our HQ in Slinfold.
At AJW, we take pride in being at the forefront of global aircraft spares management. Our dedication to providing the civil aerospace sector with efficient and progressive end-to-end supply chain solutions sets us apart.
As a Sales Administrator working within our esteemed Power By The Hour team, you'll play a crucial role in managing and supporting our valued customers. Your responsibilities will include coordinating customer orders, negotiating and procuring top-quality parts, and ensuring a seamless interface with other departments to ensure on-time delivery.
✈️ What you'll be doing
- Customer Requirements Management: You'll excel in understanding and fulfilling our customer's needs, providing them with exceptional service every step of the way.
- Order Coordination: Your organizational skills will shine as you efficiently handle customer orders, ensuring smooth processes and timely deliveries.
- Negotiation and Procurement: Utilise your excellent negotiation skills to secure the best parts, ensuring top-notch quality for our customers.
- Cross-Department Collaboration: Teamwork is essential, and you'll interface with other departments to guarantee a seamless customer experience.
- Credit Note and Invoice Query Follow-Up: Your attention to detail will come into play as you manage credit notes and follow up on invoice queries.
- Day-to-Day Customer Communication: You'll be the friendly face our customers interact with daily, providing excellent communication and support.
- Creation & Updating of Customer Procedure Sheets: Your meticulous nature will shine in creating and updating customer procedure sheets.
✈️ About us
At AJW, we take pride in being at the forefront of global aircraft spares management. Our dedication to providing the civil aerospace sector with efficient and progressive end-to-end supply chain solutions sets us apart. We not only reduce costs and improve profitability but also support our customers' brand values, goals, and image, making us the go-to choice in the industry. Take a peek behind the scenes:
Our person specification below is by no means exhaustive, and we would like to hear from you if you are interested in the role or in joining AJW Group, despite whether you meet all of our requirements. We will provide training to ensure your success and growth at AJW Group.
✈️ Join Our Collaborative Team!
Are you a detail-oriented problem solver who loves working in a fast-paced environment? We want you to be a key team player in our organisation, collaborating closely with colleagues and various departments.
What we're looking for:
- Attentive to detail: You'll ensure our customers get the right information the first time.
- Self-motivated: Thrive in a fast-paced environment and take initiative.
- Problem-solving skills: Enjoy tackling challenges and working with others to find solutions.
- Customer-focused: Proven ability to promptly and effectively solve customer-related issues.
- Negotiation skills: Previous customer-facing experience with demonstrated negotiation abilities.
- Confident communicator: Strong communication skills are essential.
If you're eager to be part of a dynamic and collaborative team, we encourage you to apply!
AJW Group is an equal opportunities employer with the aim of providing a diverse and inclusive environment. We encourage suitably qualified applications regardless of race, disability, age, sex, marital status, veteran status, pregnancy and maternity, sexual orientation, gender reassignment, and religion or belief. We are a culture that celebrates success on merit.
Please note, that you may need to undergo a DBS background check if you are successful.
To recruitment agencies: AJW Group will not accept unsolicited or speculative agency CV’S and will not be responsible for any fees related to unsolicited CVs.