Sales Executive

Sales Executive Remote

Malvern International Plc
Full Time Remote 25000 - 30000 GBP ANNUAL Today
Job description

*Please kindly complete the phone screen assessment when applying for this position*

Do you have experience in Sales and Customer Service?

Do you speak and write in English, Italian, Spanish, Arabic or Portuguese?

Malvern International are experiencing a period of rapid growth and expansion of the sales division. For this reason, we are looking to bring onboard a highly motivated Sales Executive.

Malvern International is an education group which delivers a range of English language programmes. Part of our business is three language schools operating all year round, based in London, Brighton and Manchester.

JOB PURPOSE

As part of this role, you will be responsible for liaising with students from all over the world who want to study English language in our language centres located in London, Manchester and Brighton.

RESPONSIBILITIES and DUTIES

Sales processes

- Respond to students' enquiries in a timely manner via email, Whatsapp, social media channels, video calls and by phone.

- Be responsible for providing excellent experience and accurate information in the pre-arrival stage of communication with potential students.

- Promote our products and services by up-selling and cross-selling when opportunities arise

- Strive to meet students’ needs and find solutions to any potential issues; overcome barriers

- Daily follow-up of the enquiries, adding value in emails, calls and messages

- Meet and exceed weekly, monthly and quarterly targets

- Communicate effectively with the academic, operations and accommodation teams

- Analyse communication received from potential students and make note of any issues that may be impacting the sales processes, then report to the Head of Sales

- Watch out for and report on any potential opportunities for new products or services that arise during communication with potential students

- Assist the Head of Sales in creating and implementing new sales processes and systems that will support sales representatives in each language school

- Assist in creating a training manual for the sales representatives based in each of the language centres

- Train new members of the team

- Take part in Hubspot CRM, customer service and soft skills training programmes

- Record all steps in communication with potential students on the Hubspot CRM software

- Coordinate with marketing on lead generation

- Undertake any other duties as required

- Cover for other sales team members if needed

PERSON SPECIFICATION

Essential:

- Highly motivated; driven to achieve targets; must be able to work well under pressure and to strict time deadlines

- Sales and customer service-oriented

- Technology savvy and willing to learn

- Results orientated and driven

- Excellent organisational skills and attention to detail

- Outstanding customer service skills

If you speak another language such as Spanish/Italian/French/Portuguese/Arabic etc - this is an advantage and it will help you to convert the enquiries into bookings.

Desired:

· A first degree or equivalent experience

· Experience of working collaboratively with people of various nationalities

We offer:

Bonus based on performance. Flexible working times (agreed upfront).

You can work remotely from home but if you are able to regularly travel to one or all of our schools this will be an advantage.

We receive many applications for this post. Please kindly complete the phone screen when you apply.

Job Types: Full-time, Permanent

Salary: £25,000.00-£30,000.00 per year

Benefits:

  • Employee mentoring programme
  • Flexitime

Schedule:

  • Flexitime
  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Performance bonus

Experience:

  • Sales: 1 year (required)

Work Location: Remote

Expected start date: 06/05/2024

Sales Executive
Malvern International Plc

Related Jobs

All Related Listed jobs

store manager
McColl's Bristol, England 26650 - GBP ANNUAL Today

McColl’s Store Manager

Are you an experienced Store Manager looking for a new exciting opportunity?

Do you have...

Product Management Intern
Finz Limited London Today

Knowledge of B2B platforms, marketing and sales strategies is a plus. Assisting with product documentation and project management.

Cook
TALBOT COMMUNITY CENTRE Bridgend, Wales 10 GBP HOURLY Today

Preparation and carrying of food and equipment to point of sales area and cleaning afterwards. Promote and sell through encouragement and friendliness towards

Static Security Officer - Part Time
Kingdom Gourock, Scotland 11.65 GBP HOURLY Today

A valid Door Supervisor SIA licence; or applied for / Own transport required. Provide security presence to act as a deterrent and to respond to any anti-social

Burger King Crew Member
Burger King Neath, Wales 5.28 - 10.42 GBP HOURLY Today

Take customer experience from good to legendary ensuring perfect products with exceptional service every time. Part-time hours: 5-40 per week.