sales coordinator London, England
Job description
A new era begins at the London Hilton on Park Lane.
Located in the heart of Mayfair, London Hilton on Park Lane was the first Hilton to open within the UK and is close to all that London has to offer. Soaring high above Park Lane, the hotel is famed for its unparalleled five-star luxury. With 453 spacious guest rooms, including 56 suites and a Presidential Suite, there is something for all.
2023 is the hotel's 60th anniversary year and will see further exciting renovations. These include the refurbishment of the higher-floor, Executive rooms and suites and a re-development of the lobby level, including a brand new restaurant and bar.
In April 2022 we completed the refurbishment of the Grand Ballroom, the Wellington Ballroom and the Harvest Suite, suitable for the most glamorous of events, accommodating from 160 to 1200 guests. In addition, the hotel features 16 meeting rooms.
Here at London Hilton on Park Lane, we create heartfelt experiences for all our Guests and meaningful opportunities for all our Team Members. This has led to Hilton being consistently recognised as "Great Places to Work."
BENEFITS
- Competitive Salary and Benefits package
- 28 days paid holiday increasing with service
- Exclusive perks through our online discount portal
- Access to leadership and development programmes through Hilton University
- Exceptional Career opportunities
- Industry-leading Team Member discounts on hotel stays for you, your family and friends
- Wellbeing programmes to help you Thrive in the workplace
- Reward programmes, incentives and team member recognition, as well as long service awards
- 50% off in Hilton restaurants and bars (subject to individual outlets)
- Recommend a Friend incentive
- Uniforms provided and laundered complimentary
- Recognised as a 'Great Place to Work'
- Free meals on shift
What will I be doing?
As Sales Coordinator, you will fully support, from administrative, customer service, and sale lead development perspectives, the Sales team to develop future and repeat business. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Identify new contacts, develop sales leads, and respond to sales opportunities in order to maximise revenue
- Understand fully the hotel amenities, packages and promotions
- Generate and develop sales leads and contact potential clients to build business relationships
- Produce quotations and written confirmation to all clients
- Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
- Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business
- Arrange and carry out Hotel show rounds
What are we looking for?
A Sales Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Excellent communication skills
- High level of IT skills, including Excel, PowerPoint, and Word
- Proactive approach to meeting deadlines and targets
- Excellent organisational and administration skills
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous experience in a sales role
- Relevant degree, in a sales or business discipline, from an academic institution
ELIGIBILITY
- In line with the Asylum and Immigration Act 1996, all applicants must have the eligibility to live and work in the United Kingdom.
- Documentation is required at interview stage (for EU Nationals share code requested to check EU Settled/Pre-Settled status)
