Sales Consultant Remote
Job description
Basic salary & Commission (OTE £25k – £28k on target earnings in your first year)
Who We Are
Beyond Retail is an award-winning multi-website online retailer offering bathroom, kitchen and heating products to retail and trade customers. Over 8 million people visit our websites each year, benefiting from keen pricing, design-led products, top class service and continuous investment in technology.
We’ve only just turned 10 years old, and in that time we’ve accelerated from zero to £50m/year revenue, won local and national awards, and grown to 170-plus people. Our three websites - Drench, Tap Warehouse and Only Radiators - are growing from strength to strength and we’re looking for a Product Content Executive who will help us to continue our growth journey.
Without a physical showroom for customers to touch and feel our products, we need to work twice as hard to showcase our products whilst giving our customers the confidence to purchase.
Cold calling is dead… so we’re looking for people with the ability to maximise on a constant stream of hot and warm leads, up-sell products by offering first-class advice and customer service through e-mail & Live Chat, whilst always doing the right thing by the customer.
If you would like to ride the wave of change and get on board with a new generation of salespeople, working as part of a distributed team with colleagues working from around the UK, then we would very much like to hear from you.
What will you be doing?
- Delivering a great customer experience by helping our customers find the right products and offering expert advice.
- We sell technical, complex products, so you will need to be willing to learn - a lot!
- Making a strong contribution to the team goals and company objectives
- Pursuing up-selling or cross-selling opportunities
- Look to work well to personal KPI’s and self development targets
We are looking for people who:
- Are computer literate and will be comfortable with using a range of IT systems, tools & applications - this is essential
- Have outstanding written communication skills, both spelling and grammar - this is essential and will be assessed
- Have experience working within the KBB industry - this is desirable but not essential
- Have experience in a similar sales role - this is desirable but not essential
- Want to learn and develop themselves - self-development is important to us
- Are both willing and able to learn all about our many products and apply that knowledge to their role
- Are driven to suggest process improvements - tell us, we will listen
- Able to use initiative to confidently solve problems
- Are open to feedback and willing to listen
In return for your hard work, we can offer you:
- Fantastic earning potential with an uncapped bonus scheme
- No cold calling - ever!
- Flexible working hours - we work 40 hours per week typically starting and finishing between 8am and 9pm Mon -Fri, Saturdays 9am - 5pm
- Very flexible home-working arrangements - including a budget to set up your home office!
- Opportunities for career progression as we continue to grow
- A friendly, customer-focused environment built on teamwork, collaboration, ownership and transparency
- Stylish and comfortable refurbished offices with a variety of creativity friendly workspaces - free parking and bike storage too!
- Team & company-wide social events
- Informal dress code
- A company-wide commitment to learning & development
- Many more excellent benefits!
Our Values
Everything we do is shaped by our ten core values. These inform the foundations of our relationships with customers and each other but they also shape how we measure and reward the performance of our colleagues. Simply put, success is not about who you are or how loud you shout, but about the impact you make and what you do. We encourage doing rather than dreaming – if you have an idea, speak up and we will listen! Everyone’s opinion matters and any suggestions are welcomed.
Our Diversity
We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our vision and goals.
Work is not a place; it is what you do…
We believe the future of work is about flexibility. Not everyone does their best work from an office, and not everyone wants to work from home exclusively. Our employees can choose to work flexibly either from home or in our office.
To demonstrate our commitment to this, we have a fantastic Home Working Support Scheme! We want to ensure that those who do choose to work from home can still work in the best possible environment, and are not left out of pocket.
In a nutshell, we offer:
- A one-off allowance of £500 for you to set up your home office
- A monthly ‘top-up’ to cover any additional WFH costs (eg: utilities, equipment maintenance etc)
If you would like further information on this position, please do not hesitate to contact us or send in your CV and cover letter.
Job Type: Full-time
Benefits:
- Casual dress
- Company events
- Cycle to work scheme
- Employee discount
- On-site parking
- Referral programme
- Sick pay
- Work from home
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Commission pay
Work Location: Remote
