Job description

At Uniting People we are looking for Sales Support Advisors to support our client based in Sheffield. The role is responsible for calling all prospective customers to perform retention and upselling.

The purpose of the Call Centre role is to engage with the prospective customer, either following a sales appointment, or to follow up their registered interest in our product arranging a sales appointment with a Sales Representative or to provide further information to the prospective customer for the Sales Support Agent to negotiate and complete the sale.

To reward this important role you will be offered a competitive starting salary, with the earning potential of £30,319 PA with our generous bonus of up to £10k PA. In addition we have a variety of other staff perks and well being initiatives available, such as perk box offering freebies , retail, gym & eating out discounts along with our generous staff discount scheme.

The role

• Developing and nurturing sales opportunities and negotiating a sale
• Engaging with prospective customers that we have already engaged with
• Negotiating a sale through outbound calls and overcoming objections
• Maximising opportunities from existing leads for business growth
• Achieving set sales performance targets through matching the right products and service to the prospective customer
• Maintaining up to date product knowledge

What We Need

• Proven success in a telesales role and the ability to be able to close a sale
• A passion for talking , rapport building and offering a great customer experience
• A proven track record of meeting and exceeding sales targets and providing an excellent customer experience.
• Determination to succeed, be focused and remain motivated
• Excellent communication skills to enhance sales values and conversion

Shifts

10am till 7pm - Monday to Friday.

Weekend work is offered as additional overtime.

Salary & Bonus

This role has a basic salary of £21,673.60 per annum.

We also offer an uncapped commission scheme which is paid 1 month in arrears.

• Average - £400 / £500 pm
• Top Earners - £700 / £800 pm

We also have our ‘Loyalty Pay Scale’ scheme, which will see your annual salary increase every year of your tenure up to £23,0000 basic salary per annum for 3 years’ service.

Job Types: Full-time, Permanent

Pay: £21,673.00-£30,000.00 per year

Benefits:

• Canteen
• Casual dress
• Company pension
• Discounted or free food
• Free parking
• Gym membership
• On-site gym
• On-site parking

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime
• Weekend availability

Supplemental pay types:

• Bonus scheme
• Commission pay
• Loyalty bonus
• Yearly bonus

Work Location: In person

Expected start date: 02/05/2023