Business Analyst Wolverhampton, England
Job description
We are offering a fantastic opportunity for a talented business analyst to define the transformation of some of our key clinical services.
This is an excellent opportunity to be involved in large scale software implementation and clinical transformation providing real benefits for our patients and clinicians.
We are offering:
Great NHS terms and conditions
An opportunity to fully demonstrate your capability as a business analyst
Experience of projects with digital systems, data, and transformation focus
Utilising the best analysis tools for collaboration across the organisation
Ability to work alongside both technical and clinical colleagues
A friendly and supportive team of like-minded professionals
The chance to work for a great cause … an improved NHS.
Please note that a regular onsite presence is required as part of our hybrid working arrangements. Interviews will be held face to face at the Hospital.
The post holder will be responsible:
To work alongside and support the ICT Project Manager, being jointly responsible for the timely delivery of a range of projects involving changes or developments to ways of working within the Trust. This will include the identification of business needs, organisational/process strengths, weaknesses and opportunities for improvement and determining/driving the execution of the relevant and agreed solutions to these business problems
To analyse, document and propose solutions for large and/or complex business areas and to prepare functional specifications and to assist in the preparation of user and system test plans
Supports, facilitates and monitors project progress within and across site(s)
To work closely with other project managers/business analysts and service improvement to identify and manage the dependencies, interfaces and potential problems of other projects within the Trust work programme that will have an impact on delivery.
The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We’re passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.
We are delighted that we have been rated as “Good” by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.
The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.
The post holder will need to communicate with clarity and confidence in a variety of situations, e.g. presenting business cases, reports on progress through verbal, written reports and presentations to directors and project boards, informing members about new ways of working, conveying technical detail of projects to non-technical staff both clinical and non-clinical. They will have well-developed negotiating skills and be able to build relationships with, and influence, a range of people at various levels across the organisation
The Business Analyst will be expected to work closely and harmoniously with all IT team members and other staff from within the organisation, staff from the Local Health Economy and suppliers of systems in order to facilitate collaborative working, and mutually beneficial solutions to problems. This will include formulating a communications approach that will engage all stakeholders to maximise the use of existing resources and identify opportunities
The post holder will have direct contact with:
All levels of Trust staff
Non Executive and Executive Directors of the Trust
External Agencies and Suppliers
Other Trusts, GPs
NHS Agencies including DoH, NHSLA
Procurement and Supplies staff
To assimilate, manage and communicate a wide range of information, some of which will be complex and may involve matters relating to individual staff, patient matters or matters of commercial confidence. The dissemination of technical information in a complex form needs to be translated into an appropriate format for users of different skill-levels
To work as the liaison between the business side of the Trust and the IT Team, negotiating project requirements and monitor key commercial developments, identifying, managing or escalating commercial disputes, as appropriate
Ensure projects are aligned with Local Healthcare Strategies and the Trusts ICT Strategy
Lead on proposal and implementation of new policies and procedures aligned with opportunities identified during the projects lifecycle
Ensure projects are compliant with the agreed Business Analysis frameworks ensuring that process maps and full business/functional requirements are produced, and agreed for all relevant IT projects
Ensure the effective use of software packages such as Microsoft Office, Microsoft Visio and Project
Collecting, understanding, and transmitting the business requirements for the project, and translating these into functional specifications and detailed test plans
Analyse and document business processes
Document workflows and results of business analysis and obtain sign-off from client on the specifications
To provide the link between the customer, development team and any third party regarding software functionality, throughout the development lifecycle
To design and execute user test scenarios and test scripts
Day to day management of change requests in relation to the project plans to ensure agreed deadlines are met
Prepare business cases where appropriate, setting out requirements, proposing solutions and seeking approval for projects
Maintain regular consultation and engagement with all relevant stakeholders
Organise and prioritise own workload within agreed objectives and that of the project team. Works autonomously within agreed project parameters (usually defined by project manager and agreed with the project board and Senior Responsible Owner)
The post holder will be required from time to time to undertake duties and attend functions outside normal working hours
To drive an ongoing cycle of process improvement and contribute to business analysis best practice
To implement the relevant degree of change management by individual project to ensure that any implementation is sustainable
To report and escalate issues around requirements and functionality delivery, as appropriate, to the Project Manager
This job is important to the organisation moving forward with new developments particularly with regard to achieving a more electronically enabled environment
Resource Management
Participate in the Trust’s planning process and be responsible for the specification and development of costed proposals and business cases for IM&T service development and infrastructure projects to meet the delivery of local IM&T requirements.
Attend mandatory/statutory training as identified in Trust policy
Participate in the Trusts appraisal/Personal Development Plan system
Monitor and maintain health, safety and security of self and others
Maintain and develop an environment and culture that improves health, safety and security
Governance
Contribute towards the Trust’s action planning process to ensure compliance with Information Governance requirements, developing, maintaining and reviewing policies and procedures as required, reporting any breaches of IM&T confidentiality and security as required
Contribute to the development and creation of policies and technical procedures
Co-operate with any audits carried out by internal and external auditors and the implementation of any associated recommendations
Ensure that health and safety requirements are met and to undertake appropriate risk assessments within service area and across the Trust where necessary, taking follow up action as required
Responsible for ensuring that all IT project delivery is complaint with Trust policies and procedures
Comply with and keep up to date with the requirements of legislation such as Data Protection Act 1998, Freedom of Information Act 2000, Computer Misuse Act 1990
Communication
Provide and receive highly complex, sensitive or contentious information as part of developing business case proposals and persuading project boards or others of the importance of any specific piece of work
Education and Training
Maintain personal and professional development to meet the changing demands of the job, participate in appropriate training activities and support staff development and training
Provide support and mentorship to the Support Business Analyst role.
Quality
To carry out any other duties appropriate to the position and grade as may be determined
Equality and Diversity
Act in ways that support equality and value diversity
Support equality and value diversity
Promote equality and value diversity
Develop a culture that promotes equality and values diversity
Confidentiality
The post holder must maintain confidentiality of information relating to patients, staff and other Health Service Business at all times. The unauthorised use of or disclosure of patient or other personal information is a dismissible offence and in the case of computerised information could result in a prosecution for an offence and action for civil damages under the Data Protection Act 2018.
